Armando G Herrera
New York
Summary
Professional Summary
Dynamic and efficient worker with over two years of experience in the food industry at Chopt Creative Salad Company. Excelling in customer service and teamwork. Currently training to become Assistant Manager, with certification from the New York Department of Health and Mental Hygiene. Recognized for strong communication skills and a commitment to continuous improvement, ability to learn quickly and adaptability to new environments, fostering positive relationships and enhancing customer loyalty. Passionate about delivering excellent service and optimizing operations in the food and hospitality industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Expert Chopper
Chopt Creative Salad Company
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Qualifying Certificate in Food Protection.
Cashier
City Fresh Market
08.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Improved efficiency, organized checkout area for optimal workflow.
Education
High School Diploma -
Santa Mariana De Jesus
Ecuador07-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Organization and time management
- Verbal communication
- Problem resolution
- Fast learner
- Strong leadership
- Cash handling
- Cleaning and sanitizing
Certification
Qualifying Certificate in Food Protection.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier
City Fresh Market
08.2023 - 12.2024
Expert Chopper
Chopt Creative Salad Company
10.2022 - Current
Qualifying Certificate in Food Protection.
High School Diploma -
Santa Mariana De Jesus
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