Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kevin Perez

BRONX,NY

Summary

A dedicated and hardworking individual with a diverse background in customer service, retail, and food service. Possesses strong interpersonal skills and a proven ability to adapt to fast-paced environments, ensuring customer satisfaction and operational efficiency. Experienced in inventory management, cashier duties, and maintaining store appearance in high-traffic retail settings such as wholefoods, McDonald's, and Target. Adept at working collaboratively with teams, managing time effectively, and resolving customer concerns with a positive, solution-oriented approach. Seeking to leverage hands-on experience and strong work ethic to contribute to a dynamic team in a new role.

Overview

6
6
years of professional experience

Work History

General Merchandiser Expert

Target
07.2023 - Current
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Greeted customers and directed to requested products.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Stocked shelves to match planogram images and instructions.
  • Kept work areas neat, clean and free from debris.
  • Greeted store customers and discussed needs.
  • Interacted with guests in friendly and knowledgeable way.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Picked and packed order items.
  • Marked stock with identification tags and labels to outline information such as storage locations.

Cashier

Whole Foods Market Inc
10.2019 - 01.2021

Team Member

Mcdonald's
04.2019 - 09.2019
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Learned other teammates' work tasks to train as backup.
  • Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Trained new staff on food preparation and safety procedures.
  • Cleaned and maintained work areas, equipment and utensils.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.

Education

High school Diploma -

Inwood Early College at Manhattan
06.2020

Skills

  • Teamwork and Collaboration
  • Calm Under Pressure
  • Responsibility
  • Critical Thinking
  • Leadership
  • Active Listener
  • Adaptability
  • Managed Food Preparation and serving equipment
  • Ran the register and served the tourists
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Accepted cash and credit card payments, issued receipts and provided change
  • Answered customer questions and provided store information
  • Collected payments and provided accurate change
  • Delivered high level of customer service to patrons using active listening and engagement skills
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Helped customers find specific products, answered questions and offered product advice
  • Verified customer age requirement for alcohol or tobacco purchases
  • Directed trash removal and sanitation procedures to keep aisles and register area organized
  • Discounted purchases by scanning and redeeming coupons
  • Learned roles of other departments to provide coverage and keep store operational
  • Scanned merchandise using point-of-sale system for accurate purchase totals
  • Worked closely with front-end staff to assist customers
  • Customer service
  • Cash Handling
  • Cooperative Attitude
  • Credit and Cash Transactions
  • Honest and Ethical
  • Friendly, Positive Attitude

Accomplishments

  • 01/01/20, Perfect Attendance, Inwood Early College
  • 12/01/19, Basketball Tournament, Inwood Early College

Languages

English
Spanish

Timeline

General Merchandiser Expert

Target
07.2023 - Current

Cashier

Whole Foods Market Inc
10.2019 - 01.2021

Team Member

Mcdonald's
04.2019 - 09.2019

High school Diploma -

Inwood Early College at Manhattan

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