JOHAN FERNANDEZ
Woodland Hills,CA
Summary
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Successfully managed inventory, optimized product placement, and ensured efficient stock levels. Demonstrated exceptional customer service and team leadership skills in fast-paced retail environment.
Professional merchandise specialist with experience in retail environments. Skilled in inventory management, product presentation, and customer service. Strong focus on team collaboration and achieving results. Adaptable and reliable with keen eye for market trends and consumer needs.
Overview
19
19
years of professional experience
Work History
General Merchandiser Expert
Target
11.2022 - 10.2024
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Consistently met or exceeded departmental goals by effectively managing resources and establishing clear objectives for the team.
- Helped customers select merchandise by offering multiple product options fitting specific needs
- Worked with department managers to maintain adequate inventory for regular and promotional demand
Warehouse Loading
UPS Parcel Service
11.2022 - 01.2023
- Loaded, unloaded, and moved material to and from storage and Trucks
- Met or exceeded production goals and objectives by following strict procedures
- Implemented loading dock process and productivity improvements
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Labeled products, rotated stock and fronted merchandise for appealing display
- Received new stock and input values into computer system
Warehouse Packer
AMAZONAS IMPORTS INC
01.2006 - 03.2010
- Created shipping labels to complete daily order processing
- Packed, weighed and shipped items per customer specifications
- Organized items on racks, shelves and bins to maintain established order
- Reviewed orders to verify products met specifications
- Loaded merchandise into specific packages suited for product dimensions
- Packed and loaded boxes into vehicles using care to prevent damage
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Transported goods between warehouse locations according to shipment and storage needs
- Removed orders from storage, wrapped and staged for shipments
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas
Education
Bachelor of Science - Psychology
CAYETANO HEREDIA
PERU01-2010
Skills
- Merchandise planning
- Stock control
- Loading and unloading
- Multitasking Abilities
- Team Coordination
- Team building
- Product picking
- Stock Rotation
- Product Knowledge
- Material Handling Equipment
- Exceptional time management skills
- Time management abilities
- Adaptability
- Equipment monitoring
- Communication Skills
- Optimize storage
BEST TEAM WORKER 2023
I RECEIVED THESE AWARD ABOUT MY LEADER EXPERIENCE ABOUT A INTERN PROJECT OF REMODEL ALL THE GRANADA HILLS TARGET.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
General Merchandiser Expert
Target
11.2022 - 10.2024
Warehouse Loading
UPS Parcel Service
11.2022 - 01.2023
Warehouse Packer
AMAZONAS IMPORTS INC
01.2006 - 03.2010
Bachelor of Science - Psychology
CAYETANO HEREDIA