I am a North Carolina Certified Community Health Worker with strong abilities in case management, assessment, and crisis mitigation. A forward thinking people leader with consistent involvement in student led organizations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Clerk
QuikTrip
Charlotte, NC
01.2023 - 07.2023
Greeted customers and responded to inquiries in a professional manner.
Processed sales transactions accurately and efficiently utilizing POS systems.
Fulfilled assigned store duties while upholding operational standards.
Community Health Case Worker
Symmetry Behavioral Health Systems Inc
Charlotte, NC
07.2020 - 02.2023
Managed case files for clients who were active in the COVID-19 Outreach Program.Worked as the liaison between Community-Based Organizations (CBOs) and clients who were in need. Maintained an 80% success rate with referring clients in need to relevant CBOs.
Achieved 100% company compliance recognition 4 months consecutively.
Handled research and administrative tasks to support community outreach and program initiatives.
Cashier
Bojangles' Famous Chicken 'n Biscuits
Charlotte, NC
06.2019 - 04.2020
Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
Delivered high level of customer service to patrons using active listening and engagement skills.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Education
Bachelor of Arts - Major-Psychology; Minor-Marketing
North Carolina A & T State University
Greensboro, NC
05.2024
Skills
Microsoft Office
MacOS iOS iPadOS iWork Suite
Leadership
Problem-Solving
Cash Handling
Community Outreach
Case Needs Assessments
Client Experience
Affiliations
Rookie Leader of Golden Delight Auxiliary under the Blue and Gold Marching Machine, 2023-2024
Building Our Successful Sisters Programming Co-Chair, 2023-2024
Presidential Intern for NAACP Chapter at North Carolina Agricultural and Technical State University, 2022-2023
Leader of Volunteer Dance Instruction for Children and Adults, 2021- Present
Member of Psi Chi Honor Society, 2021-2022
Member of National Honor Society of Leadership and Success, 2021-2022
Student Government- Senator of the College of Health and Human Sciences, 2021-2022
Miss Omega Psi Phi under the Mu Psi Chapter of Omega Psi Phi Fraternity, Incorporated, 2021-2022
Certification
Certified NC Community Health Worker
Timeline
Sales Clerk
QuikTrip
01.2023 - 07.2023
Community Health Case Worker
Symmetry Behavioral Health Systems Inc
07.2020 - 02.2023
Cashier
Bojangles' Famous Chicken 'n Biscuits
06.2019 - 04.2020
Bachelor of Arts - Major-Psychology; Minor-Marketing