Karla Spina
Orlando
Summary
Dynamic professional with a solid foundation in customer service roles, adept at enforcing safety protocols, performing and coordinating daily operations. Skilled in inventory management, customer engagement, and compliance with regulations. Transitioning expertise, bringing strong attention to detail, organizational proficiency, and a compassionate approach to customer service.
Overview
5
5
years of professional experience
Work History
Sales Clerk
Seven Eleven
01.2022 - 01.2025
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
Sales Associate
K&L Marketing Solutions
05.2023 - 11.2024
- Helped customers with problem solving.
- Maintained enthusiasm and positive attitude while handling conflicts and unhappy customers.
- Closed sales effectively and efficiently.
Assistant Retail Store Manager
Dollar Tree
06.2020 - 02.2023
- Completed routine store inventories.
- Managed scheduling for store shifts to accomplish proper staffing.
- Preformed store closing procedures smoothly.
- Managed and stocked inventory.
Education
High School Diploma -
Edgewater Highschool
Orlando, FL05-2016
Skills
- Goal oriented
- Cash register operation
- Organization
- Sales expertise
- Complaint resolution
- Cash handling
- Product knowledge
- Merchandising
- Inventory control
- Staff education and training
- Microsoft office
- Sales promotions
- Returns processing
- Product recommendations
- Point of sale operations
- Hospitality and accommodation
- Delivery processing
Timeline
Sales Associate
K&L Marketing Solutions
05.2023 - 11.2024
Sales Clerk
Seven Eleven
01.2022 - 01.2025
Assistant Retail Store Manager
Dollar Tree
06.2020 - 02.2023
High School Diploma -
Edgewater Highschool
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