Hi, I’m
Armani Brown
customer service
Euless,TX
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques, Maintaining high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
2
years of professional experience
Work History
Burlington
Retail Sales Associate
05.2023 - 02.2024
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered questions about store policies and addressed customer concerns.
Walmart
Ogp
12.2022 - 04.2023
Job overview
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
Dash's Market
Cashier
11.2021 - 07.2022
Job overview
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Kenmore West High SchoolBuffalo, NY
High School Diploma
06-2022
University Overview
- Honor Roll my first through my last year in high school.
- 3.8 GPA
- Extracurricular Activities: volunteered my freshman through my junior year at a nursing home and i moved my senior year.
Skills
- Conflict resolution
- Customer needs assessment
- Transaction processing
- Verbal and written communication
- Customer assistance
- Phone etiquette
- Customer follow-up
Accomplishments
- Achieved being recognized for my customer service and helping when it's needed by completing with accuracy and efficiency.
Timeline
Retail Sales Associate
Burlington
05.2023 - 02.2024
Ogp
Walmart
12.2022 - 04.2023
Cashier
Dash's Market
11.2021 - 07.2022
Kenmore West High School
High School Diploma
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