Armani Cox
North Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
Jack in the Box
North Las Vegas, NV
01.2023 - 02.2024
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Provided coaching and feedback on employee performance, encouraging professional development.
Phone Representative
VRI Interviewing
Las Vegas, NV
01.2023 - 07.2023
- Utilized problem solving skills in order to resolve complex customer inquiries.
- Collected information through observation, interviews or surveys.
- Conducted phone surveys to assess public opinion on various political issues.
- Reviewed incoming calls to determine if they meet criteria necessary for inclusion in a survey sample population.
- Ensured compliance with applicable laws, regulations, policies and procedures governing market research activities.
- Obtained and entered respondent data into survey software accurately and efficiently.
Package Handler
UPS
Las Vegas, NV
10.2022 - 12.2022
- Sorted packages to appropriate slide, line or belt for final distribution.
- Organized packages according to type, size, destination, and other specifications.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Maintained a clean work environment by removing debris from the loading dock area.
- Loaded completed orders on pallets according to delivery numbers.
Yard Worker
blackjack fireworks
Pahrump, NV
06.2022 - 10.2022
- Cleaned up job sites after completing tasks.
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Courtesy Clerk
Smiths Grocery
Las Vegas, NV
09.2021 - 10.2021
- Provided excellent customer service by being friendly and courteous at all times.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Assisted with price checks, go-backs, and replenishing supplies.
- Oversaw collection shopping carts from parking lot to maintain clean, organized area.
- Directed customers to product locations throughout store to help find requested items.
- Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
- Greeted customers and provided assistance in locating items.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
Education
High School Diploma -
Shadow Ridge High School
Las Vegas, NV06-2022
Skills
- Coaching
- Cash Handling
- Technical Support
- Client Service
- Team Supervision
- Documentation and Reporting
- Call Center Operations
- Conflict Resolution
- Flexible Schedule
- Safety
- Sales Expertise
- Attention to Detail
- Problem-Solving
- Time Management
- Integrity/accountability
- Teamwork and Cooperation
- Cooking
- POS
- laundry
- Heavy lifting
- Retail
Certification
- CPR Certified
- Forklift Certified
Timeline
Team Leader
Jack in the Box
01.2023 - 02.2024
Phone Representative
VRI Interviewing
01.2023 - 07.2023
Package Handler
UPS
10.2022 - 12.2022
Yard Worker
blackjack fireworks
06.2022 - 10.2022
Courtesy Clerk
Smiths Grocery
09.2021 - 10.2021
High School Diploma -
Shadow Ridge High School