ARMANI G GATHE

• Provided exceptional customer service, resolving inquiries efficiently and enhancing customer satisfaction.
• Assisted in training new employees on front-end procedures and systems, fostering a collaborative team environment.
• Processed transactions accurately using point-of-sale (POS) systems, ensuring smooth operations during peak hours.

• Responsible for scheduling appointments, managing resident records, and tracking medications with attention to detail and confidentiality
• Utilizes advanced proficiency in Microsoft Office to organize and maintain accurate documentation, coordinate schedules, and streamline administrative processes
• Ensures smooth operation of resident services through efficient task management and effective use of technology
• Uphold confidentiality when handling sensitive guest information or requests
• Managed administrative tasks such as maintaining logs, filing documents, and updating databases

• Delivered exceptional service as a Customer Service Representative at Walgreens by greeting customers and addressing inquiries about products and services
• Facilitated efficient transactions and resolved customer concerns promptly, fostering strong relationships
• Collaborated with team members to maintain a smooth store environment while assisting with healthcare-related inquiries, to ensure patients received necessary support
• Promoted store promotions and new products, enhancing the overall shopping experience

• Responsibilities included greeting visitors, answering phone calls, and responding to inquiries professionally
• Managed student attendance and maintained accurate records to ensure smooth operations

• Assisted with administrative tasks and coordinated communications between departments, fostering a positive atmosphere that promoted engagement and community

• Supervised daily operations to ensure efficient workflow and high-quality service.
• Trained new team members on operational procedures and customer service standards.
• Managed inventory levels, conducting regular stock assessments to minimize shortages.