Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Eligibility Housing Specialist
6 Months
Precision Staffing-CMHA | 02.2026 - Current
Assisted clients in navigating housing programs, ensuring compliance with regulations and policies.
Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
Developed and implemented outreach strategies to educate community members on housing resources.
Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
Housing Specialist
5 Months
Nan McKay and Associates | 09.2025 - 02.2026
Reviewed applicant data to determine eligibility for economic assistance, ensuring compliance with guidelines.
Calculated tenant rent amounts to prepare rent letters for the landlord and tenant
Processed documentation and entered data into computer system to finalize eligibility determinations, re-certifications, and tenant move-outs.
Server
8 Months
Sassy Bleu | 04.2025 - 12.2025
Set up and cleaned dining areas before and after service to maintain a welcoming environment.
Processed cash transactions and payments accurately to ensure smooth customer experiences.
Maintained compliance with health and safety regulations to promote a safe workspace.
Server/ Bartender
6 Months
Sugar N Spice Diner | 10.2024 - 04.2025
Managed customer orders with point-of-sale systems to ensure accurate and timely service.
Provided exceptional customer service in a fast-paced environment.
Crafted cocktails and beverages tailored to customer preferences, enhancing overall dining experience.
Direct Support Professional
11 Months
Mag homes | 11.2023 - 10.2024
Supported clients in daily living activities and personal care, promoting independence and well-being.
Documented client progress and care provided, ensuring continuity and quality of support.
Partnered with multidisciplinary teams to improve client support services and address individual needs.
Server
5 Years 4 Months
Taste of Belgium | 07.2018 - 11.2023
Cultivated strong relationships with regular customers, enhancing their overall experience.
Restocked supplies, ice, trays, and delivery bags during slow periods to ensure uninterrupted service.
Adhered to health and safety protocols to maintain safe and sanitary environments for customers and staff.
Server
2 Years 1 Month
LaRosa's Pizzeria | 08.2015 - 09.2017
Operated POS system to efficiently place orders, manage bills, and process complimentary items.
Cleared and cleaned tables after customers finished dining. to keep dining room and work areas clean.
Coordinated with kitchen staff to ensure timely delivery of customer meals.
Education
Business Administration - Marketing
Strayer University | Washington, DC, US
Skills
Housing development
Rent Café and Yardi
Customer service
Guest engagement
Problem-solving abilities
Computer proficiency
Time management
Adaptability and flexibility
Certification
Bartending Certificate- Training - Cincinnati Bartending School
Housing Services Coach/Eligibility Specialist at Blair County Community ActionHousing Services Coach/Eligibility Specialist at Blair County Community Action