Armani Kohls
Gurnee,IL
Summary
Accomplished professional with a robust background in security and retail, notably with Kenosha County Sheriff's Department. Excelled in incident prevention and relationship management, enhancing safety and customer satisfaction. Demonstrated exceptional verbal communication and emergency response skills, achieving significant improvements in regulatory compliance and customer engagement.
Overview
5
5
years of professional experience
Work History
Corrections Officer
Kenosha County Sheriff's Department
12.2023 - 02.2024
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Authored incident reports for management on violations and discrepancies.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Sales Associate
Binnys Beverage Depot
06.2023 - 08.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Nike Sales Associate
Nike Clearance Store
11.2018 - 01.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
Education
Associate of Arts - Criminal Justice
College of Lake County
Grayslake, IL05-2025
Skills
- Incident prevention
- Records Management
- Security Procedures
- Relationship building and management
- Emergency Response
- Verbal Communication
- Accountability
- Discretion and Confidentiality
- File and record maintenance
Timeline
Corrections Officer
Kenosha County Sheriff's Department
12.2023 - 02.2024
Sales Associate
Binnys Beverage Depot
06.2023 - 08.2023
Nike Sales Associate
Nike Clearance Store
11.2018 - 01.2023
Associate of Arts - Criminal Justice
College of Lake County
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