Armani Lorenzo
Brooklyn,NY
Summary
Highly-motivated and hardworking employee/ fulltime High School student pursuing part-time employment. Posses excellent customer service, strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Coffee Barista
Conneticut Muffin
Brooklyn, NY
04.2024 - 07.2024
- Developed a working knowledge of different types of coffees and teas available in the shop.
- Replenished condiments such as sugar packets, creamers, stir sticks, throughout shift.
- Monitored expiration dates on products to ensure freshness of product served to customers.
- Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
- Performed maintenance tasks such as descaling espresso machines and sanitizing surfaces.
- Ensured that beverages were prepared correctly using standardized recipes.
- Checked temperatures of coffee brewing equipment regularly.
- Followed all safety regulations when handling hot beverages or machinery.
- Adhered to all company policies regarding cash management procedures.
- Greeted customers, took orders and answered questions about menu items.
- Prepared hot and cold coffee drinks according to customer specifications.
- Completed opening and closing duties such as cleaning the store before leaving each day.
- Assisted in preparing food items such as sandwiches and pastries for customers.
- Operated cash register to process payments from customers.
- Maintained cleanliness of work area, including counters and equipment.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Counselor-in-Training
NY EDGE
Brooklyn, NY
07.2023 - 08.2023
- Observed experienced counselors while they conducted sessions with students.
- Facilitated cooperative play among children from diverse backgrounds.
- Monitored camper activity areas for cleanliness and tidiness at all times.
- Maintained accurate records of attendance and camper progress reports.
- Encouraged positive social interaction among campers while promoting a respectful environment.
- Provided individual attention to each camper to ensure their needs were met throughout the day.
- Assisted in preparing materials needed for various activities throughout the day.
- Provided guidance and support to campers aged 5-12 in daily activities.
Environmental Justice
SYEP
Brooklyn, NY
07.2022 - 08.2022
- Developed and implemented environmental management plans for projects.
- Collaborated with teachers and other school personnel to identify environmental factors that may contribute to environmental issues
- Identified opportunities for cost-effective improvements in production processes that reduce environmental impact.
- Understood and followed oral and written directions.
- planned and completed group projects, working smoothly with others.
Education
Nyc Ischool
New York, NY06-2026
Skills
- Quality Standards
- Product Upselling
- Quality Assurance
- Order Taking
- Display Maintenance
- Menu knowledge
- Customer experience management
- Inventory Management
- Beverage Preparation
- Food Preparation
- Menu Memorization
- Ordering Procedures
- Opening and closing duties
- Cash Handling
- Exceptional customer service
- Fluent in Spanish and English
- Speedy and efficient
- Safe Food Handling Practices
- Excellent math skills
- Product displays
- Sales expertise
- Positive and professional
- Cash Register Operation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Coffee Barista
Conneticut Muffin
04.2024 - 07.2024
Counselor-in-Training
NY EDGE
07.2023 - 08.2023
Environmental Justice
SYEP
07.2022 - 08.2022
Nyc Ischool