Armani' Smith
Lake Charles,LA
Summary
Courteous professional with substantial experience in healthcare industry. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative and responsive individual with over 6 years of experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Caregiver
Sage Oaks Assisted Living
Lake Charles, LA
08.2021 - 12.2021
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Caregiver
Maison Bienvenue
Thibodaux, LA
10.2020 - 03.2021
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe and well-organized patient environment.
Resident Care Associate
Brookdale Senior Living Facility
Lake Charles, LA
03.2019 - 07.2020
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Customer Service Representative
InfoCision
Akron, OH
09.2019 - 03.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Provided primary customer support to internal and external customers.
Emergency Department Technician
Terrebonne General Medical Center
Houma , LA
06.2018 - 04.2019
- Assisted doctors with examinations of patients by taking vital signs and drawing blood.
- Administered first aid treatment and life support to care for sick or injured individuals.
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
- Assessed extent and nature of injury or illness to prioritize and establish medical procedures.
- Used Epic to maintain records of patient care, condition and progress and reported and discussed observations with Physicians.
- Assisted with resuscitation, CPR and emergency airway procedures.
- Utilized hospital beds and wheelchairs to transport patients throughout hospital.
- Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
- Quickly responded to codes and cardiac monitor alarms.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
Education
High School Diploma -
H.L.Bourgeois High School
Gray, LA05.2018
Skills
- Respectful and Compassionate
- Attentive to People
- Client Records Management
- Issue and Complaint Resolution
- Efficient and Detail-Oriented
- Understanding Customer Needs
- Till Counting
- Calm and Professional Under Pressure
- Patient Medical Histories
- Blood Pressure Measurement
- Microsoft Word
- Nursing Assistance
- Blood Sample Collection
- Medication Side Effect Knowledge
- Federal Guidelines
- Medical Equipment Diagnostic Software
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
CNA
i received my CNA license in 2017 the best thing to begin my healthcare career .
Timeline
Caregiver
Sage Oaks Assisted Living
08.2021 - 12.2021
Caregiver
Maison Bienvenue
10.2020 - 03.2021
Customer Service Representative
InfoCision
09.2019 - 03.2020
Resident Care Associate
Brookdale Senior Living Facility
03.2019 - 07.2020
Emergency Department Technician
Terrebonne General Medical Center
06.2018 - 04.2019
High School Diploma -
H.L.Bourgeois High School
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
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