Armani London
Decatur,GA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Head of Security
Westin Hotel
01.2023 - Current
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Established measures, metrics, thresholds and targets to drive performance in alignment with security and other business strategies.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Shift Leader
FedEx
01.2021 - 10.2022
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Package Handler
UPS
01.2020 - 01.2021
- Strapped items down over protective padding to secure throughout transportation.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Moved furniture and boxes using utility dolly and truck ramp.
- Followed safety regulations to maintain safe work environment.
- Followed verbal and written instructions to properly move and ship products.
- Maintained clean, orderly work environment free of hazards.
- Stored and secured packages in designated areas to prevent damage and theft.
Substitute Teacher
Kelly Services
02.2015 - 12.2019
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Assigned, explained and graded homework.
- Collaborated with colleagues to develop innovative approaches to teaching.
- Followed lesson plans designed by absent teachers.
- Implemented classroom management techniques to maintain positive learning environment.
- Developed and implemented engaging lesson plans to accommodate varied student learning styles.
Production Worker
MAPLEHURST
01.2015 - 12.2015
- Assisting kids while there teacher isn’t there as well as active paraprofessional
- Production, Prepare and complete orders for delivery or pickup according to schedule
- Load, pack, label, and ship product
- Receive and process warehouse stock products
- Perform inventory control and keep quality standards high for audits
- Reviewed production schedules and streamlined processes.
- Followed safety procedures and guidelines to maintain safe working environments.
- Organized work to meet demanding production goals.
Service Representative
Standard Parking Hartsfield Jackson AIRPORT
01.2012 - 12.2014
- Confer with customers by telephone or in person to provide information about products and/or services
- Take or enter orders and obtain details of complaints
- Check to ensure that appropriate changes were made to resolve customer related issues.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Implemented expertise in cardiovascular healthcare, sales, and market trends to boost product performance in target regions, ranking among top [Number] producers.
- Handled customer inquiries and suggestions courteously and professionally.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor of Science - Sports Management
UNIVERSITY OF WEST GEORGIA
12.2019
Skills
- Microsoft Word, Excel and PowerPoint
- Verbal and Written Communication
- Microsoft Office
- Time Management
- Emergency Situations
Timeline
Head of Security
Westin Hotel
01.2023 - Current
Shift Leader
FedEx
01.2021 - 10.2022
Package Handler
UPS
01.2020 - 01.2021
Substitute Teacher
Kelly Services
02.2015 - 12.2019
Production Worker
MAPLEHURST
01.2015 - 12.2015
Service Representative
Standard Parking Hartsfield Jackson AIRPORT
01.2012 - 12.2014
Bachelor of Science - Sports Management
UNIVERSITY OF WEST GEORGIA