Armanni Carroll
Tampa
Summary
Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Assistant
JSOF-Tampa
01.2024 - 05.2024
- Take calls, organize meetings & paper work, update important forms, keep office clean and up to date.
Customer Service Representative
IDIQ-Tampa
06.2023 - 12.2023
- Inbound & outbound calls, high call volume, using script, assisting customers with credit accounts & upselling them to better plans.
Customer Service Sales Rep
Smart Financial-Tampa
11.2022 - 05.2023
- Outbound calls, insurance marketplace/sales positions, finding customers better insurance quotes.
Customer Service Representative
Wipro-Tampa
05.2022 - 09.2022
- Inbound calls, high call volume, assisting students with loan accounts & different loan plans they qualify for, informing students of balances an upcoming payments.
Medical Assistant
Total Vitality Medical Group-Tampa
08.2021 - 04.2022
- Vitals, phlebotomy, injections, assist with exams, charting, ordering prescriptions.
Retail Sales Associate
H&M-Tampa
10.2021 - 01.2022
- Seasonal, cashier, retail, cashier, organizing, fast pace.
Cashier
Moe's Southwest Grill-Tampa
08.2019 - 02.2020
- Computer skills, money handling, fast pacing.
Education
High school diploma - undefined
Thomas Jefferson High School
Diploma - Medical Assistant
Concorde Career Institute
Tampa, FL12.2021
Skills
- Cashiering
- Cash Handling
- Host/Hostess
- Computer Skills
- Phlebotomy
- EMR systems
- Customer support
- Medical Records
- Medical Office Experience
- Medical Scheduling
- Experience Administering Injections
- Patient Care
- Outbound Sales
- Customer service
- Customer care
- Basic life support
- CPR
- Outbound sales
- Cold calling
- Cash register
- Typing
- Insurance Sales
- Vital signs
- Restaurant experience
- Medical terminology
- Retail sales
- Serving
- Communication
- Technical knowledge
- Problem solving
- Team development
- Data entry
- Microsoft Office
- Computer skills
- Organizational skills
- Communication skills
- English
- Sales
- Time management
Certification
- Medical Assistant
- CPR Certification
- BLS Certification
- Driver's License
Additional Information
Available immediately
Timeline
Office Assistant
JSOF-Tampa
01.2024 - 05.2024
Customer Service Representative
IDIQ-Tampa
06.2023 - 12.2023
Customer Service Sales Rep
Smart Financial-Tampa
11.2022 - 05.2023
Customer Service Representative
Wipro-Tampa
05.2022 - 09.2022
Retail Sales Associate
H&M-Tampa
10.2021 - 01.2022
Medical Assistant
Total Vitality Medical Group-Tampa
08.2021 - 04.2022
Cashier
Moe's Southwest Grill-Tampa
08.2019 - 02.2020
High school diploma - undefined
Thomas Jefferson High School
Diploma - Medical Assistant
Concorde Career Institute
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