Armari Paula
Jersey City,Afghanistan
Summary
Aspiring Cybersecurity student with a willingness to learn and take on added responsibilities to meet team goals. Knowledge in both Java and Python programming. Proficient in network security principles and practices with a strong understanding of risk assessment and mitigation strategies. Detail-oriented team player with strong organizational skills.
Overview
2
2
years of professional experience
Work History
Barista Shift Lead
Gong Cha
02.2023 - Current
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Implemented creative solutions for resolving customer complaints, resulting in higher customer retention rates.
- Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.
Barista
Kung Fu Tea
02.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor of Science - Cybersecurity
New Jersey City University
Jersey City, NJ05.2026
Skills
- Problem-Solving
- Multitasking Abilities
- Team Collaboration
- Data Encryption
- Risk Assessment
- Network Security
- Computer Security
- Linux Operating System
Timeline
Barista Shift Lead
Gong Cha
02.2023 - Current
Barista
Kung Fu Tea
02.2022 - 02.2023
Bachelor of Science - Cybersecurity
New Jersey City University
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