Armari Paula
Jersey City
Summary
Motivated worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines while handling both food and items properly. Pursues every opportunity to support team members and proactively address issues. Hardworking and organized individual with strong attendance record. Well-versed in maintaining records, training employees and ordering and receiving inventory.
Overview
2
2
years of professional experience
Work History
Barista Shift Lead
Gong Cha
02.2023 - Current
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Implemented creative solutions for resolving customer complaints, resulting in higher customer retention rates.
- Collaborated effectively with team members to maintain a harmonious work environment and smooth shift transitions.
Furniture Mover
Grand Prix Delivery
12.2022 - Current
- Developed strong working relationships with colleagues, fostering a positive work environment that promoted teamwork and productivity.
- Followed verbal and written instructions to properly move and ship products.
- Reduced property damage claims by employing proper lifting techniques and utilizing padding materials to protect surfaces during moves.
- Safely transported valuable items by securing them properly within the moving truck to prevent shifting during transit.
- Maintained a high level of physical fitness, enabling the efficient completion of strenuous tasks such as lifting heavy items or navigating challenging spaces during moves.
- Improved team efficiency through clear communication and collaboration with fellow movers in coordinating tasks.
Barista
Kung Fu Tea
02.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor of Science - Cybersecurity
New Jersey City University
05.2026
Skills
- Multitasking Abilities
- Problem-solving skills
- Team Collaboration
- Great Customer Service
- Quick Learner
- Heavy Lifting
- Time Management
- Attention to Detail
- Supply Ordering
- Cash handling proficiency
- Cleanliness standards
- Opening and closing procedures
Timeline
Barista Shift Lead
Gong Cha
02.2023 - Current
Furniture Mover
Grand Prix Delivery
12.2022 - Current
Barista
Kung Fu Tea
02.2022 - 02.2023
Bachelor of Science - Cybersecurity
New Jersey City University