Proven leader at Scooters Coffee Shop, adept in espresso machine operation and elevating customer satisfaction through tailored interactions. Mastered latte art, significantly enhancing the customer experience. Expert in cash handling and cleanliness standards, consistently ensuring operational excellence and hygiene. Achieved notable success in training staff and boosting sales through strategic upselling.
Work History
Barista Shift Lead
Scooters Coffee Shop
Enhanced customer satisfaction through tailored interactions and curated suggestions.
Oversaw cash register operations with precision..
Mastered recipes of a diverse range of drinks.
Guided new hires to ensure their success as baristas.
Boosted customer interaction by inspiring employees to be welcoming.
Elevated hygiene levels through structured cleaning schedules for closing shifts.
Continuously engaged in training to keep up-to-date with procedures.
Delivered prompt and efficient customer service.
Bartender
Knuckleheadz Bar and Grill
Handled large volumes of customers during special events.
Oversaw monetary transactions while maintaining precise accounts.
Executed opening and closing tasks efficiently.
Guaranteed preparedness for each shift according to protocols.
Adhered to health and safety standards.
Established repeat business through outstanding service and meaningful conversation.