Armbrey Young
White Plains,MD
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
24
24
years of professional experience
Work History
Material Handler
Matheson Flight Extenders
07.2021 - 10.2023
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Packed items into appropriate containers for shipment.
- Operated pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Store Manager
The District Culture
10.2014 - 05.2018
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Loss Prevention Specialist
Lowes Home Improvment
09.2001 - 03.2012
- Increased company understanding of loss control strategies through on-site client training seminars and implementation of new programs.
- Completed loss control surveys for underwriting information and evaluation.
- Prepared reports for Store Management regarding property loss features and recommendations for improvement and future needs.
- Enhanced training processes for department Managers to increase overall functionality.
Production Assistant
Night Hawk Copy Center
07.1999 - 06.2001
- Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Completed complex customer orders accurately and within quoted time limit.
- Offered bindery and finishing services to enhance printing jobs and prepare polished marketing materials.
- Performed regular maintenance to keep equipment in optimal working condition.
Education
High School Diploma -
Phelps Architecture Construction And Engineering High School
Washington, DC06.1995
Skills
- Pallet Jack Operation
- OSHA Compliance
- Shipping Documentation
- Delivery Tracking
- Equipment Safety
- Stock Rotation
- Material Handling
- Cycle Counting
- Inventory Management
Additional Information
Proficient user of Adobe Photoshop
Timeline
Material Handler
Matheson Flight Extenders
07.2021 - 10.2023
Store Manager
The District Culture
10.2014 - 05.2018
Loss Prevention Specialist
Lowes Home Improvment
09.2001 - 03.2012
Production Assistant
Night Hawk Copy Center
07.1999 - 06.2001
High School Diploma -
Phelps Architecture Construction And Engineering High School
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