Armend Kuka
Manasquan,NJ
Summary
Dedicated professional with a strong work ethic and proven customer service skills, previously at Penalties Sports Bar and Grill. Enhanced operational efficiency through effective inventory management and facility maintenance. Committed to ensuring customer satisfaction while maintaining a clean and safe environment, contributing to improved service rankings and overall guest experience. Experienced with general cleaning and maintenance tasks essential for building upkeep. Utilizes effective communication and teamwork to ensure clean and safe environment. Track record of reliability and attention to detail in all assigned duties.
Overview
8
8
years of professional experience
Work History
Porter
Building Maintenance Services LLC
06.2017 - Current
- Special requests such as waxing, scrubbing, shampooing and painting
- Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
- Performed cleaning and maintenance duties as directed.
- Cleaned and organized building areas as required.
- Completed sweeping, mopping, and window-cleaning.
- Stored supplies safely and securely to prevent theft and damage.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Increased efficiency in daily operations by organizing storage rooms, maintaining inventory of supplies, and replenishing stock as needed.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
Bar Manager
Penalties Sports Bar and Grill
03.2022 - 06.2023
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Improved customer service rankings by resolving issues quickly and accurately.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
- Analyzed sales data to identify trends, adjusting menu offerings accordingly.
Education
Refrigeration - Refrigeration
Turner School
New York, NY06-2025
High School Diploma -
Franklin Delano Roosevelt High School
Brooklyn, NY06-2017
Skills
- Strong work ethic
- Customer service
- Worksite safety
- Ensuring customer satisfaction
- Inventory maintenance
- Supply stocking and organization
- Critical thinking
- General maintenance
- Facility cleaning
Timeline
Bar Manager
Penalties Sports Bar and Grill
03.2022 - 06.2023
Porter
Building Maintenance Services LLC
06.2017 - Current
Refrigeration - Refrigeration
Turner School
High School Diploma -
Franklin Delano Roosevelt High School
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