Armenuhi Hamamjyan
Orlando
Summary
Experienced Customer-Focused Professional | Hairdressing, Hospitality & Retail Expertise
Overview
10
10
years of professional experience
Work History
Waitress & Service Coordinator
Sunliner diner
04.2020 - 11.2025
- Delivered fast and accurate service by taking orders, resolving customer complaints, while coordinating with kitchen staff and maintaining thorough menu knowledge, improving efficiency, and boosting guest satisfaction.
- Trained new employees on service standards, enhancing team performance, improving staff effectiveness, and fostering customer loyalty.
Store manager
Today's generation
01.2019 - 05.2020
- Trained and guided team members to deliver friendly, efficient service, resulting in faster checkout times, higher customer satisfaction, and a noticeable increase in returning tourist customers.
- Managed all daily store operations—including inventory, merchandising, and cash handling—improving product availability and overall sales performance during peak tourist seasons.
Hairdresser
Bellissimo Beauty Salon
11.2016 - 12.2018
- Delivered personalized consultations and exceptional service, educating clients on haircare and proper maintenance, strengthening relationships, building a loyal client base, and driving increased retail sales.
- Maintained a clean, safe, and trend-focused work environment by adhering to health regulations, attending workshops, and collaborating on promotions, boosting client engagement and enhancing the salon’s reputation.
Barista
Coffee House
01.2016 - 05.2017
- Prepared and served coffee and espresso beverages according to established recipes and presentation standards, ensuring consistent quality and enhancing customer satisfaction.
- Operated and maintained brewing equipment while collaborating in team meetings to optimize performance and improve operational efficiency.
Education
Non-Degree Program - Cosmetology
Tennessee School of Beauty
Knoxville, United States01.2024
Cosmetology Diploma - Cosmetology / Hairdressing
Private Cosmetology & Hair Design Institute
Yerevan, Armenia01.2016
Skills
- Problem Solving & Conflict Resolution
- Communication & Interpersonal Skills
- Client Consultation & Needs Assessment
- Time Management & Efficiency
- Customer Relationship Management
- Trend Awareness & Continuous Learning
- Strong Work Ethic
- Team collaboration
Languages
English Fluent
Armenian Native
Timeline
Waitress & Service Coordinator
Sunliner diner
04.2020 - 11.2025
Store manager
Today's generation
01.2019 - 05.2020
Hairdresser
Bellissimo Beauty Salon
11.2016 - 12.2018
Barista
Coffee House
01.2016 - 05.2017
Cosmetology Diploma - Cosmetology / Hairdressing
Private Cosmetology & Hair Design Institute
Non-Degree Program - Cosmetology
Tennessee School of Beauty