- Video Gaming
- Enjoy participating in [activity] for overall physical and mental well-being
- I like trying new recipes and food trends
Armetrius Neason
Marietta,GA
Summary
Adept at fostering team motivation and driving operational efficiency, I significantly enhanced customer satisfaction and streamlined processes at Del Taco. My strong leadership and cash handling proficiency contributed to surpassing sales targets. Skilled in staff training and complaint resolution, I excel in fast-paced environments, ensuring high standards of food safety and service.
Overview
7
7
years of professional experience
Work History
Fast Food Team Leader
Del Taco
10.2022 - Current
- Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Built strong relationships between staff and customers using effective interpersonal skills when resolving issues or providing assistance.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Supported management in achieving business goals by proactively identifying areas for improvement within daily operations and suggesting solutions.
- Reduced wait times for customers by streamlining the order-taking process and effectively delegating tasks to team members.
- Strengthened employee retention rates by providing support, guidance, mentoring opportunities for development within fast-paced environments.
- Contributed to higher sales with upselling techniques and suggestive selling of promotional items.
- Handled cash transactions accurately, maintaining balanced registers at the end of each shift.
- Provided constructive feedback to team members on their performance, fostering an environment of continuous improvement within the restaurant setting.
- Ensured compliance with health and safety regulations through regular inspections and staff training sessions on proper food handling procedures.
- Utilized various training techniques to develop team.
- Developed and coached employees to elevate skills and expertise.
Pizza Maker and Cashier
Pizza Hut
05.2022 - 10.2022
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Monitored and maintained clean working areas and cooking surfaces.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Production Worker
Tip Top
01.2022 - 05.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Organized work to meet demanding production goals.
Fast Food Cashier
Wendys Restaurant
10.2020 - 12.2021
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
Cashier
Zaxbys
09.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier
Food Depot Market
01.2018 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
High School Diploma -
Osborne High School
2451 Favor Rd05-2020
Skills
- Team motivation
- Complaint handling
- Staff training and development
- Food safety
- Operational efficiency
- Cash handling proficiency
- Strong leadership
- Organized multi-tasker
- Cleaning and sanitation
- Late-night shift availability
- Engaging personality
- Accustomed to shift work
- Personal hygiene maintenance
- Restaurant operations
- Fast and efficient service worker
- Reliable and punctual
- POS systems
- Upselling and cross selling
- Task delegation
- Food portion specification
I love Video Games
I play multiple video games, but my favorite right now is Call Of Duty, 2k, For Honor. I plan on being a video game streamer.
Interests
Timeline
Fast Food Team Leader
Del Taco
10.2022 - Current
Pizza Maker and Cashier
Pizza Hut
05.2022 - 10.2022
Production Worker
Tip Top
01.2022 - 05.2022
Fast Food Cashier
Wendys Restaurant
10.2020 - 12.2021
Cashier
Zaxbys
09.2019 - 10.2020
Cashier
Food Depot Market
01.2018 - 08.2018
High School Diploma -
Osborne High School
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