Summary
Overview
Work History
Skills
Languages
Timeline
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Armida Portillo

Mesa,Arizona

Summary

Energetically contributed to team success at Days Inn Hotel through exceptional cleaning and organizing abilities, enhancing guest satisfaction. Demonstrated strong customer service skills across various roles, significantly improving operational efficiency. Skilled in both teamwork and meticulous attention to detail, ensuring top-notch service and safety standards.

Overview

3
3
years of professional experience

Work History

Housekeeper

Days Inn Hotel
Rialto, CA
02.2019 - 08.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Host

Mi Lindo Sinaloa
Rialto, CA
06.2018 - 01.2019
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Warehouse Packer

Premier Packaging & Shipping
Fontana, CA
09.2017 - 06.2018
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Packed, weighed and shipped items per customer specifications.
  • Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.

Skills

  • Teamwork
  • Cleaning and organizing abilities
  • Customer Service

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Housekeeper

Days Inn Hotel
02.2019 - 08.2020

Host

Mi Lindo Sinaloa
06.2018 - 01.2019

Warehouse Packer

Premier Packaging & Shipping
09.2017 - 06.2018
Armida Portillo