Armin Bilic
Aurora,IL
Summary
Aspiring IT professional with a background in cybersecurity and network fundamentals, seeking an IT internship to apply technical knowledge in a professional setting. Two years of experience at a BMW dealership strengthened skills in communication, problem-solving, and working efficiently in a team-oriented environment
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hiker/Service Porter
Bill Jacobs BMW
Naperville, IL
08.2024 - Current
- Trained and mentored 3+ new porters, streamlining onboarding and increasing team efficiency.
- Served as go to resource for team questions, improving workflow and reducing errors.
- Maintained high standards of vehicle preparation, recognized as one of the top performers on the team
- Conducted routine inspections of service equipment to ensure optimal operation.
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
Grocery Team Member
Target
Naperville, IL
10.2022 - 08.2024
- Assisted customers in locating products and addressing inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and managing customer payments.
- Stocked shelves regularly, ensuring product availability and adherence to visual merchandising standards.
- Collaborated with team members to maintain cleanliness and organization of sales floor and backroom areas.
Education
Associate of Science - Cyber Security
Waubonsee Community College
Sugar Grove, IL05-2026
Skills
- Networking: TCP/IP, Network Fundamentals
- Security: Network Security Fundamentals, Firewalls, Access Control, Basic Penetration Testing Concepts
- Tools: Wireshark, Nmap
- IT Support: Troubleshooting
- Soft Skills: Communication, Problem Solving, Team Work
Certification
CompTIA Security + (Expected 2026)
Languages
English
Native or Bilingual
Croatian
Native or Bilingual
Timeline
Hiker/Service Porter
Bill Jacobs BMW
08.2024 - Current
Grocery Team Member
Target
10.2022 - 08.2024
Associate of Science - Cyber Security
Waubonsee Community College