Armon Dailey
Charlotte,NC
Summary
Strategic Construction Manager with demonstrated success assessing project scope and adhering to deadlines. Safety-conscious and detail-oriented with 1-year industry background. Well-versed in team leadership and task delegation to drive project progress and foster client satisfaction.
Overview
3
3
years of professional experience
Work History
Business Consultant
Pitt Fitness Performance Center
2023.03 - Current
- Analyze business statistics to support consulting efforts for strategic meeting outcomes
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.
Field Service Representative
Brock Cabinets
2022.09 - Current
- Oversee the completion and quality assurance of cabinet deliveries and installations, maintaining high standards across multiple residential projects
- Coordinate with construction superintendents to manage scheduling, address any damages, and facilitate prompt repairs, ensuring seamless operations
- Perform detailed house measurements to guarantee precision in data collection and analysis for tailored cabinet fitting and customer satisfaction.
Business Contact Manager
FedEx Ground
2020.09 - 2022.09
- Oversaw the management of freight operations, ensuring efficient data entry correlated with high-volume scanner utilization
- Addressed a significant portion of customer service inquiries, resolving driver-related concerns and coordinating responses to package delivery incidents
- Coordinated workforce scheduling, adapting shift allocations for 25 employees to align with availability and operational requirements.
Education
Associates of Business Administration -
Fayetteville State University
Fayetteville, NCCertificate in Business Analytics Science -
University of North Carolina At Charlotte
Charlotte, NC05.2023
Skills
- Business Analytics
- Data Modeling
- KPIs
- SQL
- Excel
- Planning
- Outlook
- Project planning
- Reading Blueprints
- Construction Management
- Design and Planning
- Reporting Skills
- Restoration Processes
- Inspection Principles
- Subcontractor Management
- Safety Assessments
Timeline
Business Consultant
Pitt Fitness Performance Center
2023.03 - Current
Field Service Representative
Brock Cabinets
2022.09 - Current
Business Contact Manager
FedEx Ground
2020.09 - 2022.09
Associates of Business Administration -
Fayetteville State University
Certificate in Business Analytics Science -
University of North Carolina At Charlotte
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