Armon Hinton
Flint,MI
Summary
Entry-level IT Support Technician with foundational experience in computer hardware, networking, operating systems, and software troubleshooting. Currently completing the Google IT Support Certificate at Mott Community College. Strong customer service background, excellent communication skills, and a proven ability to troubleshoot issues, follow procedures, and support users in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Machine Operator
Eberspaecher
Brighton, Michigan
08.2024 - Current
- Operated machinery to produce high-quality exhaust systems for automotive applications.
- Monitored equipment performance and reported issues to maintain operational efficiency.
- Observe machine operations to detect any problems or defects in the finished product.
Cashier
Burger King
Flint, MI
04.2024 - 05.2024
- Delivered fast, accurate customer service in a high-volume environment
- Maintained accurate cash handling and balanced registers at shift end
- Followed procedures, resolved customer issues, and communicated clearly
- Supported daily cleaning, organization, and team operations
- Collaborated with team members to ensure smooth workflow during peak hours.
Education
Google IT Support Certificate -
Mott Community College
Flint, MI 05.2025 - 12/2025
High School Diploma -
Hamady Community High School
Flint, MISkills
- Computer Hardware & Peripherals
- Operating Systems
- Networking Fundamentals
- Software Installation
- Configuration
- Troubleshooting
- Cybersecurity Awareness
- Account Security
- Ticketing Concepts
- Customer Service
- End-User Support
- Problem Solving
- Critical Thinking
- Clear Written Communication
- Clear Verbal Communication
- Time Management
- Reliability
- Attention to Detail
- Accuracy
Relevant It Projects And Lab Experience
- Diagnosed and resolved common hardware and software issues in lab environments
- Installed operating systems and configured user settings
- Practiced help desk ticket scenarios, troubleshooting workflows, and documentation
- Applied networking fundamentals to identify and resolve connectivity issues
Languages
English
Native/ Bilingual
Certification
- Google IT certificate
Timeline
Google IT Support Certificate -
Mott Community College
05.2025 - 12/2025
Machine Operator
Eberspaecher
08.2024 - Current
Cashier
Burger King
04.2024 - 05.2024
High School Diploma -
Hamady Community High School