Versatile and detail-oriented professional with a blend of technical expertise and service-oriented experience. Skilled in troubleshooting, process improvement, and collaborative problem-solving to achieve operational efficiency and high customer satisfaction. Recognized for adaptability, strong communication, and the ability to perform effectively under pressure. Currently advancing education in Nursing, bringing a unique balance of technical insight and interpersonal skill to any professional environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technician II
IDT Integrated DNA Technologies
08.2024 - Current
Operated and maintained laboratory equipment for DNA synthesis and analysis.
Conducted quality control checks to ensure accuracy of genetic material production.
Implemented standard operating procedures to enhance workflow efficiency and safety.
Trained junior technicians on laboratory techniques and best practices.
Collaborated with cross-functional teams to troubleshoot technical issues in DNA processes.
Led initiatives to improve data recording methods, enhancing traceability in experiments.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Emergency Department Patient Care Technician
UnityPoint St. Luke’s Hospital
03.2020 - 06.2024
Patient Care:Assist in the initial assessment and triage of patients, under the supervision of nurses and physicians.
Perform vital sign assessments (temperature, blood pressure, pulse, respiratory rate), and report findings to the medical team.
Monitor and document patient conditions, including changes in vital signs, symptoms, and responses to treatment.
Emergency Procedures:Participate in resuscitation efforts for trauma patients (e.g., CPR, defibrillation) and support the medical team during emergencies and codes.
Prepare and assist with procedures such as wound care, splinting, and applying dressings.
Assist with the immobilization of patients and transfer to hospital beds or stretchers.
Specimen Collection and Testing:Collect specimens (e.g., blood, urine) for laboratory testing and ensure accurate labeling and documentation.
Perform point-of-care testing (e.g., blood glucose, rapid strep tests) as required by protocols.
Technical Support:Assist with diagnostic procedures such as electrocardiograms (EKGs), under the direction of healthcare providers.
Set up and maintain equipment used in patient care and emergency response (e.g., IV pumps, cardiac monitors).
Patient Support and Comfort:Provide physical comfort and emotional support to patients and their families during their stay in the emergency department.
Assist with activities of daily living (e.g., toileting, feeding) when necessary.
Documentation and Communication:Accurately document patient information and care activities in electronic health records (EHR) or other documentation systems.
Communicate effectively with nurses, physicians, and other healthcare team members regarding patient status and care plans.
Safety and Infection Control:Adhere to infection control protocols and maintain a clean and safe environment for patients and staff.
Handle biohazardous materials and waste according to hospital policies and procedures.
Education and Training:Participate in ongoing training and education to maintain proficiency in emergency care techniques and protocols.
Assist in the orientation and training of new staff members and students as needed.
Patient Transport:Transport patients to and from various departments or procedures within the hospital, ensuring their safety and comfort during transportation.
Assisted nursing staff with patient care tasks, ensuring comfort and safety during procedures.
Monitored vital signs, documenting changes and reporting concerns to healthcare team promptly.
Education
Bachelor of Science - Nursing
Mount Mercy University
Cedar Rapids, IA
11-2028
Skills
Excellent customer service and interpersonal skills
Strong time management and organizational abilities
Proficient in medical specimen handling and IV administration
Familiar with EPIC for medical charting and records
Team leadership and training experience
Assist in the orientation and training of new staff members and students as needed
Patient Transport:Transport patients to and from various departments or procedures within the hospital, ensuring their safety and comfort during transportation
Epic EMR Software
Laboratory equipment operation
Quality control checks
Standard operating procedures
Technical training and mentorship
Quality control
Mechanical Knowledge
Preventive Maintenance
Documentation and reporting
Maintenance and repairs
Installation and repair
Troubleshooting
Certification
Basic Life Support (BLS) (American Heart Association) | June 2024
Management of Aggressive Behavior Certification (UnityPoint St. Luke’s Hospital) | June 2024
Child and Adult Mandatory Reporter Certification (UnityPoint St. Luke’s Hospital) | December 2023