Armond Hardy-Royster

• Assisted customers in finding the right products for their needs.
• Gained expertise in efficiently executing markdowns and managing pricing adjustments.
• Contributed to multiple departments, merchandising product displays, and organizing fixtures on the sales floor to optimize product visibility.
• Assisted with inventory rotation and sizing.
• Trained and mentored employees on store policies and effective customer service techniques.
• Learned how to efficiently put the truck away in a timely manner.
• Monitor store performance to ensure that we are achieving our goals.
• Update and monitor the singles tracker daily, ensuring all entries are accurately recorded.
• Conducted a business review for my department to identify the best-selling product and explore ways to improve in other areas.
• Effectively manage escalated customer inquiries, using strong judgment and problem-solving skills to ensure smooth operations and customer satisfaction.
• Awarded ADM Spotlight Recognition – April 2025.

• Assisted team members with a range of tasks and responsibilities.
• Built strong customer relationships to ensure a positive, enjoyable shopping experience.
• Developed practical skills in sales, merchandising, and inventory control through direct use of
  RFID technology
• Gained valuable insights on goal-setting and merchandising strategies from top leaders to enhance the company's performance.
• Successfully completed the program and earned my first role as an assistant.

• Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
• Helped customers by answering questions and locating merchandise.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Receive merchandise from truck, cut everything open and open it to be hung up.
• Received Emplovee of the month of May 2023
• Learned how to take control and work independently

Gained plenty of hands on experience

• Received daily delivery instructions and route assignments from dispatch.

• Loaded, secured, and unloaded cargo in a safe and timely manner.
• Gain great experience at working in a fast past environment
• Also learned how to take the next step to complete a task.
• Has customer engagemnet

• Prepared food orders, such as sandwiches, salads, and beverages.
• Stocked service areas with napkins, utensils, condiments, and other supplies.
• Cleaned tables in the dining area.
• Assisted in maintaining a clean working environment by sweeping floors, removing trash, and by washing dishes.

• Monitored court proceedings to ensure a safe and secure environment for all participants.
• Maintain safety of all guests.
• Communicate rules to participants

• Greeted customers and took their orders in a triendly manner.
• Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
• Jained customer service experience as well as time management