Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Armond Mailian

Glendale,CA

Summary

Organized and dependable candidate with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Banquet Hall
02.2023 - Current
  • Answered customers' questions, recommended items, and recorded order information.
  • Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Dispatcher Coordinator

Traektoriya LLC
01.2021 - 08.2022
  • Enhanced dispatch efficiency by implementing a new scheduling system and optimizing routes.
  • Reduced response times by streamlining communication between dispatchers and field personnel.
  • Improved customer satisfaction with timely and accurate dispatching of service requests.
  • Coordinated schedules for multiple teams, ensuring optimal coverage during peak hours.
  • Managed high call volumes while maintaining composure and professionalism under pressure.
  • Collaborated with other departments to streamline processes and improve overall operational efficiency.

Education

Bachelor of Science - Logistics Management

Saint Petersburg Mining University
Saint Petersburg, Russia
06.2020

Skills

  • Service Quality
  • Stress management
  • Customer service
  • Reliability

Languages

English
Professional Working
Armenian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Restaurant Waiter

Banquet Hall
02.2023 - Current

Dispatcher Coordinator

Traektoriya LLC
01.2021 - 08.2022

Bachelor of Science - Logistics Management

Saint Petersburg Mining University
Armond Mailian