Reliable Direct Support Professional with background in providing compassionate care and support to individuals in need. Assisted clients with daily living activities and light housekeeping tasks, ensuring clean and safe environment. Demonstrated patience and strong communication skills in managing client needs and fostering positive relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Veteran Technology Leaders, LLC
08.2024 - Current
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Pipefitter
Electric Boat
01.2024 - 05.2024
Utilized blueprint reading skills to complete installations accurately.
Using blueprints, laid out scale drawings of pipe systems and supports.
Inspected and tested installed systems to isolate and identify faults.
Performed pipefitting for commercial and industrial projects.
Cut or threaded pipes to blueprint or drawing specifications.
Observed safe work rules and utilized fall protection and PPE.
Install supports for pipes to keep them in place during installation process.
Inspect work areas to ensure that they are clean and free from obstructions.
Maintain records of all work performed including materials used and time taken.
Read blueprints and diagrams to determine the type of pipe and tools needed for each job.
Use hand tools such as saws, drills, wrenches, threaders, to perform tasks related to the job at hand.
Pharmacy Technician
Walgreens
06.2023 - 01.2024
Managed inventory, restocked shelves, and maintained pharmacy cleanliness.
Accurately measured, mixed, and dispensed medications per protocol.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Mixed pharmaceutical preparations according to written prescriptions.
Communicated effectively with healthcare providers regarding prescriptions.
Operated cash registers to accept payments from customers.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Prepared medication orders and refilled prescriptions under pharmacist supervision.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Organized work areas so that everything was easily accessible when needed.
Sales Associate
Neon Market Place
12.2022 - 06.2023
Monitored merchandise inventory for loss prevention purposes.
Ensured store cleanliness and adherence to safety standards.
Cross-trained in multiple departments for increased versatility.
Processed customer transactions quickly and accurately.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Handled customer complaints professionally and efficiently.
Collected payments and provided accurate change.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained records related to sales for store management.
Homemaker Aide
Tockwotton On The Waterfront
08.2021 - 09.2022
Prepared nutritious meals according to dietary requirements.
Identified signs of elder abuse or neglect; took appropriate action.
Provided companionship and emotional support for clients.
Maintained safe and clean environment for clients' well-being.
Prepared meals for clients according to prescribed diets.
Education
High School Diploma -
Central High School
Providence, RI
06-2022
Skills
Customer Needs Assessment
Relationship Building
Problem-Solving
Written and oral communication skills
Goal-Oriented
Listening Skills
Reliable and punctual
Teamwork and Collaboration
Excellent communication skills
Time management
Behavior redirection
Client support
Compassionate caregiving
Behavioral management
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Patient confidentiality
Worksite safety
Safety procedures
Elderly care
Adaptive problem solving
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Patient confidentiality
Worksite safety
Safety procedures
Elderly care
Adaptive problem solving
Certification
Basic Life Support (BLS) Certification - American Heart Association.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Direct Support Professional
Veteran Technology Leaders, LLC
08.2024 - Current
Pipefitter
Electric Boat
01.2024 - 05.2024
Pharmacy Technician
Walgreens
06.2023 - 01.2024
Sales Associate
Neon Market Place
12.2022 - 06.2023
Homemaker Aide
Tockwotton On The Waterfront
08.2021 - 09.2022
High School Diploma -
Central High School
Basic Life Support (BLS) Certification - American Heart Association.
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