Arnaldo Maltez
Denver,CO
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
17
17
years of professional experience
Work History
Server/Bartender
Gaetano's Ristorante
Las Vegas , NV
10.2023 - Current
- Ensuring Great Customer Service
- Knowledgeable on both Food and Liquor Menu
- Upselling On Bottles Of Wine and Nightly Specials
- Maintaining A Professional Appearance
- Pre-bussing and Bussing Tables
- Multitasking In Between Guests
- Proficient With Aloha and Open Table
- Performing Open And Closing Procedures
Lead Server/Bartender
Central Bodega
Albuquerque, NM
08.2020 - 10.2023
- Ensuring Great Customer Service
- Knowledgeable on both Food and Liquor Menu
- Upselling On Bottles Of Wine and Nightly Specials
- Maintaining A Professional Appearance
- Pre-bussing and Bussing Tables
- Multitasking In Between Guests
- Proficient With Aloha and Open Table
- Performing Open And Closing Procedures
Server/Bartender
Gaetano's Ristorante
Las Vegas, NV
12.2018 - 02.2020
- Ensuring Great Customer Service
- Knowledgeable on both Food and Liquor Menu
- Upselling On Bottles Of Wine and Nightly Specials
- Maintaining A Professional Appearance
- Pre-bussing and Bussing Tables
- Multitasking In Between Guests
- Proficient With Aloha and Open Table
- Performing Open And Closing Procedures
Assistant Manager
Carson Kitchen
Las Vegas, NV
05.2018 - 11.2018
- Managing Weekly Liquor Orders
- Maintaining Restaurant Cleanliness
- Delegating FOH Staff To Keep Consistent Flow Of Restaurant
- Keeping Safe Balanced At $10,000 At The End Of Each Night
- Dealing With Larger Parties
- Expeditor To Ensure Kitchen Orders Are Prepared In Timely Manner
- Knowledgeable On Menu
- Making Decisions Throughout The Day To Accommodate Needs Of The Restaurant
- Inputting And Sending Out Nightly Numbers
Server/Bartender
Grape Street Cafe & Wine Bar
Las Vegas, NV
02.2014 - 07.2018
- Ensuring Great Customer Service
- Knowledgeable On Both Food and Liquor Menu
- Upselling On Bottles Of Wine And Nightly Specials
- Maintaining Professional Appearance
- Pre-bussing And Bussing Tables
- Multitasking In Between Guests
- Proficient With Aloha, Open Table and Micros
- Performing Open And Closing Procedures
Server/Bartender
Neiman Marcus Cafe
Las Vegas, NV
11.2012 - 04.2016
- Ensuring Great Customer Service
- Knowledgeable On Both Food and Liquor Menu
- Pre-bussing And Bussing Tables
- Multitasking In Between Guests
- Proficient With Aloha, Open Table, and Micros
- Performing Open And Closing Procedures
- Dealing With Diverse Cultures And Language Barriers
- Upselling On Weekly Specials
Store Manager
Zumiez
Las Vegas, NV
06.2008 - 11.2012
- Delegating Sales And Management Staff
- Staffing And Scheduling
- Maintaining Store Cleanliness
- Attaining Personal And Store Sales Goals
- Counting Register and Completing Bank Drops
- Clothing Visuals To Keep Up With Season Changes
- Training New Associates And Management
Education
Diploma -
Coronado High School
Henderson, NV5 2010
Skills
- Experience in High Volume & Fast paced environments
- Designated trainer for new hires in multiple restaurants
- Knowledgeable on both Spirits, Wine and Craft Cocktails
- 10 years of fine dining experience
- Manage & Run a private bartending business
Timeline
Server/Bartender
Gaetano's Ristorante
10.2023 - Current
Lead Server/Bartender
Central Bodega
08.2020 - 10.2023
Server/Bartender
Gaetano's Ristorante
12.2018 - 02.2020
Assistant Manager
Carson Kitchen
05.2018 - 11.2018
Server/Bartender
Grape Street Cafe & Wine Bar
02.2014 - 07.2018
Server/Bartender
Neiman Marcus Cafe
11.2012 - 04.2016
Store Manager
Zumiez
06.2008 - 11.2012
Diploma -
Coronado High School
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