ARNASHA MCKELLAR
Dillon,US
Summary
Results-driven professional with expertise in claims management, human resources operations, and office administration. Demonstrated success in managing complex workflows, coordinating business operations, and resolving claims and employee issues. Proficient in team leadership, process improvement, compliance, and customer service. Recognized for strong communication skills, attention to detail, and ability to prioritize effectively in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Claims Support Specialist
BlueCross BlueShield of SC
Florence, SC
06.2025 - Current
- Ensured claims accuracy and compliance with company policies through thorough review.
- Evaluated claims denials for accuracy before issuing final decisions.
- Streamlined claims processing workflows by collaborating with cross-functional teams.
- Monitored industry trends to refine claims management strategies.
Administrative Assistant
TALK TEACH THRIVE THERAPY SERVICES
Dillon, SC
09.2024 - Current
- Coordinated daily clinical office operations, managing phone and email correspondence to maintain smooth communication.
- Optimized patient registration, insurance verification, and billing through effective use of electronic health record system.
- Ensured accuracy of patient information by processing incoming referrals from external sources.
- Leveraged multiple computer applications to retrieve information and document interactions efficiently.
Quality Inspector
CLARIOS
Florence, SC
09.2023 - 08.2024
- Assessed product performance against specifications, tolerances, and customer requirements.
- Conducted functional tests on finished products according to company protocols, confirming alignment with quality specifications.
- Monitored production processes, ensuring compliance with accuracy and efficiency standards to maintain product integrity.
- Verified quality of incoming materials before entry into inventory system, safeguarding against potential defects.
Office Administrator
FLORENCE DARLINGTON TECHNICAL COLLEGE
Mullins
10.2022 - 04.2023
- Developed and implemented office procedures to improve efficiency and accuracy of administrative tasks.
- Created and maintained electronic and paper-based filing systems, enhancing document retrieval speed and organization.
- Sorted and distributed incoming correspondence and managed phone inquiries, ensuring timely and accurate information delivery about company services.
Operations Coordinator
HARBOR FREIGHT DISTRIBUTION CENTER
Dillon
02.2016 - 08.2022
- Troubleshot unexpected delays and disruptions in service delivery, minimizing downtime through proactive problem-solving.
- Maintained accurate operational records, ensuring data integrity for effective decision-making.
- Executed administrative tasks, including purchase order creation and invoice management, streamlining document filing processes.
Education
Bachelor of Arts (B.A.) - Business Administration/Human Resources Candidate
Strayer University
Washington, DC, US12-2027
Associate in Arts (A.A.) - Business Administration Human Resources Candidate
Strayer University
Washington, DC, US09-2026
High School Diploma -
Dillon High School
Dillon, SC05-2010
Medical Assistant -
Virginia College
Skills
- Claims management
- Claims processing
- Claims evaluation
- Claims resolution
- Insurance verification
- Quality control
- Data entry
- Cross-team collaboration
- Microsoft Office proficiency
- Analytical thinking
- Problem-solving abilities
- Adaptability
- Communication effectiveness
- Interpersonal communication
- Insurance verification
Timeline
Claims Support Specialist
BlueCross BlueShield of SC
06.2025 - Current
Administrative Assistant
TALK TEACH THRIVE THERAPY SERVICES
09.2024 - Current
Quality Inspector
CLARIOS
09.2023 - 08.2024
Office Administrator
FLORENCE DARLINGTON TECHNICAL COLLEGE
10.2022 - 04.2023
Operations Coordinator
HARBOR FREIGHT DISTRIBUTION CENTER
02.2016 - 08.2022
Bachelor of Arts (B.A.) - Business Administration/Human Resources Candidate
Strayer University
Associate in Arts (A.A.) - Business Administration Human Resources Candidate
Strayer University
High School Diploma -
Dillon High School
Medical Assistant -
Virginia College