Results-driven professional with extensive experience in customer service, sales, and marketing. Recognized for leading by example and fostering clear communication to support team success in achieving goals. Highly adaptable and dependable, with a strong commitment to delivering exceptional customer service. Eager to learn and contribute positively to team dynamics while driving organizational success.
Work History
Sales Agent/Freelancer
13 Years
LIFE AND HEALTH HMP., INC. | 01.2012 - 01.2025
Cultivated and sustained partnerships with companies to deliver HMO plans.
Identified potential clients and assisted in scheduling appointments. Presented proposals to prospective clients and supported orientation sessions.
Directed policy renewal processes to ensure compliance and efficiency.
Facilitated customer service interactions for clients accessing inpatient and outpatient hospital services.
Area Clerk & Marketing & Sales Operations
1 Year 11 Months
TIME IS GOLD HEALTHCARE SYSTEMS, INC. | 03.2010 - 02.2012
Facilitated client communication regarding health care billing statements.
Assisted cebu agents in managing roles and evaluating performance. Provided training and support for the sales and marketing team. Maintained brand consistency across various marketing channels.
Maintained inventory of medical supplies, implementing tracking systems to reduce waste and ensure availability.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Accounting Staff
1 Year 9 Months
MEDICAL MISSION GROUP HEALTH SERVICES COOP. | 04.2007 - 01.2009
Generated cheque billing statements and vouchers with precision.
Oversaw management of agents' commissions, doctors' fees, and payment collection processes.
Executed accurate reconciliation of transactions and managed approval processes for timely cheque releases to hospitals.
Reconciled accounts payable and receivable, maintaining compliance with regulatory standards.
Managed financial transactions and ensured accurate record-keeping for daily operations.
Education
Bachelor of Science - BUSINESS MANAGEMENT
SOUTHWESTERN UNIVERSITY-PHINMA | CEBU CITY | 03-2006
High School Diploma
LANGIN NATIONAL HIGH SCHOOL | VIVE, RONDA CEBU | 03-2001
CAN-ABUJON ELEMENTARY SCHOOL | CAN-ABUJON, RONDA CEBU | 03-1997