Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Brooklynn Mertz

Tampa,FL

Summary

Personable Senior Sales Agent and Senior Sales Coach skilled in executing creative sales strategy and ensuring client satisfaction. Organized and detail-oriented. Passionate about building customer connections, maximizing sales, and coaching.

Overview

8
8
years of professional experience

Work History

Senior Sales Agent/Senior Sales Coach

Spring Venture Group
05.2022 - Current
  • Generated referrals from satisfied customers through excellent rapport-building skills and genuine interest in their needs.
  • Developed strong client relationships through consistent communication and outstanding service.
  • Enhanced customer satisfaction by addressing concerns promptly and providing personalized solutions.
  • Proven track record of successfully closing sales deals and negotiating. Experienced in identifying opportunities, upselling additional services, and maximizing revenue.

Legal Assistant

Tangel-Rodriguez And Associates
09.2021 - 03.2022
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Organized documents to manage paper and electronic filing systems of clients.

Private Nanny

Various Families
01.2016 - 02.2022
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Transported children to and from activities using personal or family vehicle.
  • Assisted with light housekeeping duties as well as running errands.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.

Education

No Degree - Criminal Justice

University of Central Florida
Orlando, FL

Skills

  • Negotiation expertise
  • Sales Presentations
  • Objection handling
  • Customer Service
  • Goal-Oriented
  • Team Leadership
  • Client Relationship Building
  • Phone and Email Etiquette
  • Sales proficiency

Accomplishments

Awarded member of President's Circle of sales for the 2023 year.

Timeline

Senior Sales Agent/Senior Sales Coach

Spring Venture Group
05.2022 - Current

Legal Assistant

Tangel-Rodriguez And Associates
09.2021 - 03.2022

Private Nanny

Various Families
01.2016 - 02.2022

No Degree - Criminal Justice

University of Central Florida
Brooklynn Mertz