Jessica Jenkins
Springfield,MA
Summary
Knowledgeable sales position with strong background in leading successful sales initiatives. Proven track record in developing client relationships and closing high-value deals. Demonstrated abilities in strategic planning and team leadership.
Sales professional with history of driving revenue growth and nurturing client relationships. Known for exceeding sales targets and fostering collaborative team environment. Highly adaptable to evolving market conditions and skilled in strategic planning and customer engagement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Sales Agent
Viu Insurance Agency
07.2014 - Current
- Collaborated with cross-functional teams to streamline processes, reducing inefficiencies and improving the overall customer experience.
- Increased sales revenue with targeted strategies and persuasive presentations to potential clients.
- Worked closely with marketing team members to develop targeted sales materials and campaigns that effectively reached desired audiences.
- Maintained a comprehensive understanding of industry trends, competitor offerings, and market conditions in order to provide insightful recommendations to clients.
- Trained junior sales agents in product knowledge, effective sales tactics, and negotiation skills for better performance outcomes.
- Utilized CRM software effectively for tracking leads, managing client information, and facilitating timely follow-ups with prospects.
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Maintained current knowledge of evolving changes in marketplace.
Senior Rewrite Specialist
Liberty Mutual
09.2008 - 07.2014
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Increased efficiency by automating routine tasks with software solutions.
- Developed effective improvement plans in alignment with goals and specifications.
Education
High School Diploma -
High School of Science & Technology
Springfield06-2001
Skills
- Negotiation expertise
- Sales presentations
- Objection handling
- Strategic prospecting
- Cross-selling strategies
- Customer retention
- Upselling strategies
- Sales closing
Certification
Property & Casualty License/Appointment in all 50 states
Languages
Spanish
Native or Bilingual
Timeline
Senior Sales Agent
Viu Insurance Agency
07.2014 - Current
Senior Rewrite Specialist
Liberty Mutual
09.2008 - 07.2014
High School Diploma -
High School of Science & Technology