Christopher Fontes
North Canton
Summary
Results-driven Senior Sales Agent recognized for achieving high productivity and consistently exceeding sales targets. Demonstrates exceptional negotiation skills, customer relationship management, and strategic planning capabilities. Excels in communication and problem-solving, leveraging these strengths to foster client loyalty and drive growth. Committed to implementing effective sales strategies and promoting team collaboration for sustained success.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Sales Agent
Comparion Insurance
Independence
11.2014 - Current
- Promoted to Senior Sales Agent.
- Adjusted the rebranding of Liberty Mutual to Comparion Insurance by educating current customers through social media, calls, and networking events.
- Analyze client needs to tailor insurance solutions, resulting in significant policy sales growth.
- Share best practices with the team through leading trainings.
- Formed business partnerships to educate employees on insurance benefits, enhancing client trust.
- Independently generated and qualified leads through cold calling, appointments, and social media.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Responded promptly to customer inquiries or complaints regarding product quality or service issues.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Lead Insurance Agent
Liberty Mutual Insurance
Independence
01.2014 - Current
- Promoted to Lead Sales Representative
- Led sales teams across multiple dealerships, enhancing revenue and customer satisfaction
- Trained and mentored the sales staff, resulting in improved performance and sales metrics.
- Leveraged industry trends to shape solutions and approaches.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
- Remained current on latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices.
Finance Manager
Serpentini Auto Group/Cain Toyota-BMW/Mike Pruitt
Akron/Canton
01.1998 - 10.2014
- Collaborated with sales staff in order to maximize opportunities for profitable deals.
- Created and implemented policies and procedures related to automotive financing activities.
- Developed relationships with third-party vendors who provided additional products or services related to automotive finance.
- Monitored current market rates for competitive pricing of loans offered.
- Prepared and reviewed all paperwork related to the sale and financing of vehicles, ensuring accuracy and completeness.
- Assessed risk associated with potential borrowers in order to minimize losses.
- Prepared and presented financial reports to upper management.
- Analyzed customer credit histories in order to determine eligibility for loans.
- Trained sales staff on financing options, processes, and best practices to enhance overall team performance.
Education
High School -
North Canton Hoover High School
North Canton, Ohio01.1991
Some College (No Degree) - Business Administration
University of North Carolina At Charlotte
Charlotte, North CarolinaSome College (No Degree) - Business Administration
Kent State University At Stark
Canton, OhioSkills
- Closing deals
- Sales Leader
- Account management
- Insurance Solutions
- Relationship Builder
- Sales analytics
- Cross-selling strategies
- Negotiation expertise
- Sales presentations
- Strategic prospecting
- Pipeline management
- dealsObjection handling
- Relationship selling
- Lead generation
Phone - Number
330-309-4943
Affiliations
Completed 14 marathons, including Boston, New York, and Chicago.
I competed in Division 1 track and cross country at UNCC for two seasons
Travel enthusiast and avid chef
Accomplishments
- 2015 and 2016 Rookie of the Year.
- 2015 Zone 1 Top Home Producer.
- 2-time Liberty Leaders
- Vivint Pilot Top Producer.
- 12-time Pacesetter Award winner.
- Liberty Lamplighters Club for top-producing life insurance sales.
- Choice Carrier Panel Member
Certification
- Ohio Resident Major Lines: Casualty, Life, Personal, and Property Insurance.
- Non-resident licensing in PA, NV, and CA.
- AFIP certified, 2003.
References
References available upon request.
Timeline
Senior Sales Agent
Comparion Insurance
11.2014 - Current
Lead Insurance Agent
Liberty Mutual Insurance
01.2014 - Current
Finance Manager
Serpentini Auto Group/Cain Toyota-BMW/Mike Pruitt
01.1998 - 10.2014
High School -
North Canton Hoover High School
Some College (No Degree) - Business Administration
University of North Carolina At Charlotte
Some College (No Degree) - Business Administration
Kent State University At Stark