Arnelle Berry
Summary
Motivated and detail-oriented social work professional seeking a position where skills can be utilized. Committed to contributing to team success through hard work and attention to detail. Demonstrates the ability to perform assigned tasks to the best of their ability and a willingness to learn new concepts. Dedicated to learning, growing, and excelling in the field of social work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crisis Counselor
Safe Journey House
Hyattsville
08.2023 - 12.2023
- Administered medication to participants and conducted suicidal and homicidal assessments
- Conducted group activities and completed intake for new participants
- Connected participants to outside resources and helped schedule appointments with primary physician, social worker and psychiatrist.
Crisis Counselor
iMind Behavioral Health
Hyattsville
06.2023 - 07.2023
- Responded to crisis calls both telephonically and in person
- Conducted suicide and homicide assessments and interventions
- Provided callers with access to resources to improve their quality of life ranging from counseling services to housing
- Worked alongside the police to conduct involuntary petitions (forceful mental health evaluations) for those who refused to voluntarily get assessments.
Housing Navigator/Specialist
Unity Care
San Francisco
01.2023 - 05.2023
- Assist and advocate on behalf of shelter participants to locate, secure, and retain affordable permanent housing
- Plan and coordinate services, identify appropriate housing options, and interact with landlords and other organizations on behalf of participants
- Use a comprehensive knowledge of housing and other supportive services to facilitate linkages before, during and/or after permanent housing has been established and work with participants to enhance their skills to utilizing these various resources.
Volunteer
Black Men Speak
Oakland
08.2022 - 12.2022
Crisis Case Manager
California Coalition for Youth
Sacramento
06.2020 - 10.2022
- Provided crisis intervention and suicide prevention support and brief supportive counseling to callers who were experiencing an emotional crisis
- Manage interactions with clients to ensure appropriate level of support is provided
- Utilize the referral database to provide referral assistance to callers who are seeking mental health and substance abuse services.
Security Guard
Patrol Solutions
San Francisco
06.2020 - 03.2022
- Answered alarms and calls, Greeted clients
- Investigated disturbances, and contacted law enforcement personnel to deescalate crises
- Responded to incidents in a timely manner and assessed active situations for security concerns
- Communicated with officers, staff and management regarding disturbances and issues on the property
- Provided accurate information to police and EMT about incidents
- Investigated disturbances, and contacted law enforcement personnel to escalate crises
- Monitored CCTR cameras as needed and reported suspicious and unusual behavior.
Customer Service/Cashier (Seasonal)
Oakland Zoo
Oakland
04.2019 - 08.2019
- Provided information and clear direction to attendees
- Assisted and aided in locating responsible parties of minors as indicated
- Ensured that visitors adhere to rules and regulations as set by the Oakland Zoo
- Operated cash register to record transactions accurately and effectively
- Performed cash, card, and check transactions to complete customer purchases
- Audited and replenished supplies as needed for sales.
Cashier
The Habit Burger
San Leandro
02.2018 - 03.2019
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Used cash registers and calculators to prepare bills, accept payments and make change
- Created orders, documented special requests, and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Restocked condiment dispensers, napkins, and silverware and drink machines to prevent shortages.
CNA
Willow Tree Nursing & Rehab Center
Oakland
04.2017 - 02.2018
- Obtained vital signs and other duties in the scope of practice
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and oral care
- Delivered individualized patient care by recording vital signs, documenting observations, evaluating patient needs, and reporting abnormal conditions to the charge nurse
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Cared for patients with diagnoses such as respiratory heart failure, diabetes, Parkinson's disease, and muscular dystrophy.
Hostess (Seasonal)
Benihana's
San Francisco
11.2016 - 01.2017
- Assisted customers and responded to specific questions about hours, seating, and menu information
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Took reservations and to-go orders by phone answered customer questions, and informed of accurate wait times
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
Bachelor of Arts - Criminal Justice
William Jessup University
Rocklin12.2022
Political Science
City College of San Francisco
San Francisco10.2015
High School Diploma -
San Leandro High School
San Leandro06.2013
Skills
- Handling Pressure
- Safety & Security
- Crisis Situations
- Money Handling
- Problem Solving
- E-mail/Data Entry
- Moderate PC Skills
- Reflective listening
- Grief counseling
- Resource Navigation
- Safety Planning
Certification
- Serv Safe Food Handler
- Unarmed Guard Card
- CPR/First Aid Certified
- Child Abuse Mandated Reporter
- Narcan Certified
- Certified Nursing Assistant
Languages
Proficient in English
References
- Pete Constant, (408) 649-9500, pconstant@jessup.edu
- Logan Shideler, (916) 514-4473, logan@calyouth.org
- Tina Petersen, (916) 577-2245, tpetersen@calyouth.org
Timeline
Crisis Counselor
Safe Journey House
08.2023 - 12.2023
Crisis Counselor
iMind Behavioral Health
06.2023 - 07.2023
Housing Navigator/Specialist
Unity Care
01.2023 - 05.2023
Volunteer
Black Men Speak
08.2022 - 12.2022
Crisis Case Manager
California Coalition for Youth
06.2020 - 10.2022
Security Guard
Patrol Solutions
06.2020 - 03.2022
Customer Service/Cashier (Seasonal)
Oakland Zoo
04.2019 - 08.2019
Cashier
The Habit Burger
02.2018 - 03.2019
CNA
Willow Tree Nursing & Rehab Center
04.2017 - 02.2018
Hostess (Seasonal)
Benihana's
11.2016 - 01.2017
Bachelor of Arts - Criminal Justice
William Jessup University
Political Science
City College of San Francisco
High School Diploma -
San Leandro High School
- Serv Safe Food Handler
- Unarmed Guard Card
- CPR/First Aid Certified
- Child Abuse Mandated Reporter
- Narcan Certified
- Certified Nursing Assistant
Similar Profiles
Farhan NaeemFarhan Naeem
Driver Cum PRO's Assistant at Safe Journey Drive Fleet ManagementDriver Cum PRO's Assistant at Safe Journey Drive Fleet Management
Mackenzie NicosiaMackenzie Nicosia
Resident Advocate at Journey House | Boys’ Haven of America Inc.Resident Advocate at Journey House | Boys’ Haven of America Inc.
Michael KirdzikMichael Kirdzik
Supervisor at Hartford HealthCare, Journey HouseSupervisor at Hartford HealthCare, Journey House