Summary
Overview
Work History
Education
Skills
Certification
References
Volunteering And Leadership
Timeline
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Destiny Burns

Auburn Hills,MI

Summary

Compassionate Crisis Counselor with background in providing emotional support and crisis intervention strategies to individuals and families. Skills include active listening, reflection, validation, empathy, resilience under pressure, and clear communication. Previous work made significant impact by reducing stress levels of clients through efficient counseling techniques and resources navigation. Compassionate Social Worker with proven ability to complete tasks efficiently and productively. Specialize in case management, crisis intervention, and individual and group therapy. Excel in active listening, empathy, and communication, ensuring positive outcomes for clients in challenging situations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crisis Counselor

Common Ground
Remote, Michigan
02.2025 - Current
  • Created safe spaces for clients by maintaining confidentiality and adhering to ethical standards.
  • Referred individuals to outside resources and services for additional support.
  • Provided follow-up care, including referral to long-term mental health services and support groups.

Case Manager

Hope Network New Passage
Saginaw, MI
07.2024 - 01.2025
  • Advocated for clients by obtaining information regarding treatment options and clinical status.
  • Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
  • Prepared and presented case reports and summaries to stakeholders and management.

Court Support Advocate

Underground Railroad Inc
Saginaw, MI
04.2024 - 07.2024
  • Enhanced advocacy for survivors' rights during court proceedings.
  • Implemented crisis intervention and emotional support strategies.
  • Developed and facilitated resource access through case management and referral systems.
  • Documented and reported court proceedings efficiently.

Transportation Driver

Pace Southwest Michigan
Pontiac, MI
06.2023 - 01.2024
  • Ensured safe and timely transportation services.
  • Implemented route planning to optimize schedules.
  • Delivered excellent public relations and customer service.

Caregiver

Courtyard Residents Care
Pontiac, MI
05.2023 - 07.2023
  • Cultivated compassionate care and discharge planning for elderly clients.
  • Adapted daily living activities and medication management.
  • Established collaborative relationships with families to enhance care planning.

Education

Masters - Social Work

University Of Kentucky
Kentucky, USA
05.2025

Bachelors - Social Work

University of Detroit Mercy
Detroit, MI
05.2024

Associates - Social Work

Oakland Community College
Farmington Hills
05.2023

Skills

  • Advocacy and Mediation
  • Crisis Intervention and Program Development
  • CBT,DBT,TF-CBT Competent
  • Clinical documentation mastery
  • Crisis handling
  • Case Management and Discharge Planning
  • Community Organizing and Support Building
  • Public Speaking and Educating
  • SAM Assessment
  • Miracle Questions
  • Research and Policy Development
  • Computer Skills
  • Leadership
  • Behavioral health
  • Descalating Skills

Certification

  • LLMSW
  • Clinical Certificate
  • implicit Bias Certificate
  • Human Trafficking Certificate

References

References available upon request.

Volunteering And Leadership

  • SafePlace Volunteer, Underground Railroad Inc, 01/01/24, 04/30/24, Supervised visitations and documented each visit.
  • Student Ambassador, NASW Michigan Chapter, 09/01/23, 09/30/24, Networked with BSW/MSW students and professionals.
  • Executive Board Treasurer, Student Alliance of Helping Professionals, Oakland Community College, 10/01/22, 05/31/23, Managed budgeting and fundraising efforts.
  • Crisis Counselor, Crisis Text Line, 1/1/2025- Current, Remote

Timeline

Crisis Counselor

Common Ground
02.2025 - Current

Case Manager

Hope Network New Passage
07.2024 - 01.2025

Court Support Advocate

Underground Railroad Inc
04.2024 - 07.2024

Transportation Driver

Pace Southwest Michigan
06.2023 - 01.2024

Caregiver

Courtyard Residents Care
05.2023 - 07.2023

Masters - Social Work

University Of Kentucky

Bachelors - Social Work

University of Detroit Mercy

Associates - Social Work

Oakland Community College