Provided crisis intervention support to individuals in distress.
Conducted assessments to evaluate client needs and risks.
Collaborated with multidisciplinary teams for comprehensive care plans.
Provided emotional support to individuals dealing with a variety of life issues, including grief, depression, anxiety, substance abuse, trauma and relationship conflicts.
Family Support Specialist
Upper Des Moines Opportunity, Inc.
Graettinger
05.2021 - 05.2024
Working with families and children age 0-6 to develop goals and services to respond to the parents' questions, needs and concerns.
Encourage learning, manage behavior, develop routines and build strong parent-child relationships. Educate clients and families on tools to communicate better and negotiate issues for improved family relationships.
Work with community resources to engage youth in pro-social activities and help families access services. Enter client data in centralized database and maintained up-to-date case records for all clients. Managed parent support groups addressing topics such as positive discipline and parenting styles.
Food Safety and Quality Technician II
Daybreak Foods Inc.
Estherville
06.2017 - 05.2021
Verifying quality parameters to ensure compliance with company standards, customer requirements, cGMPs, and applicable USDA and FDA requirements.
Supporting the implementation and maintenance of the HACCP-based food/feed safety systems and applicable pre-requisite programs. Physical, chemical, and microbiological testing.
Environmental monitoring, daily audits of process procedures, and records. Data input, analysis, and reporting. Writing reports, procedures, policies, and plans; auditing and supporting food safety, quality, feed, security, biosecurity, and animal welfare programs.
Perform corrective actions as needed, and follow up to ensure personnel compliance and enforce food safety standards. Communicate with local and corporate management for problem identification, out-of-compliance situations, process improvements, and general communications.
Certified Nursing Assistant
Good Samaritan Society
Algona
02.2013 - 06.2017
Provided resident-centered nursing care, daily living assistance, and delivered appropriate care related to the physical and psychological needs of the resident, as per the care plan.
Provided assistance with basic health care, obtained and recorded vital signs, and provided psychosocial support, and other personal care to the assigned resident.
Assisted residents in transferring, repositioning, and walking using correct and appropriate transfer techniques and equipment, and also provided range of motion and passive exercises.
Certified Nursing Assistant
New Hanover House
Wilmington
10.2012 - 01.2013
Conducted routine checks on standard patient vitals, including blood pressure, and heart rate. Documented patient intake and dietary requirements, as well as assisting with feeding and monitoring.
Maintained an accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status.
Collected specimens, monitored vitals, and maximized patient comfort to maintain an optimal environment.
Education
Master Certificate - Infant And Early Childhood Mental Health
Iowa State University
Ames, IA
08.2022 - 05.2024
Bachelor of Science - Business Administration
Waldorf College
Forest City, IA
05.2016
Skills
Community resources and referrals
Record keeping and documentation
Client advocacy
Crisis intervention
Risk assessment
Effective communication
Reflective listening
Timeline
Crisis Counselor
Unity Point
05.2024 - Current
Master Certificate - Infant And Early Childhood Mental Health