Arnetta M. Thomas

• Communicate and reinforce policies and procedures (Coaching Maximizing Performance Program, Preferred Work Methods, and Best Business Practices) to ensure associates are trained in safety, job knowledge, and attainment of performance standards.
• Provide direction and leadership to subsidiary associates as well as ongoing communication of related status and issues to RDC management.
• Determines and provides training and development of staff members as needed.
• Identifies staffing requirements and assists in personnel recruitment to fulfill staffing requirements.
• Responsible for associate performance evaluations of immediate subordinates on an annual basis for the purpose of communicating and properly documenting expectations and evaluations to the staff.
• Provides ongoing feedback on the performance of subordinates and the department by monitoring activities and reports.
• Responsible for managing all warehouse operations staff including managers, supervisors, and non-exempt (hourly) associates.
• Oversee, hire, train, develop, evaluate and ensure accountability of the warehouse management team and the warehouse associates.
• Maintain working knowledge of all warehouses related systems and processes.
• Manage payroll, vacations, sick time etc.
• Oversee, hire, train, develop, evaluate and ensure accountability of the warehouse management team and the warehouse associates.
• Work with safety on processes to ensure everyone is safe. Also work on current processes to improve the way the associate work.

• Managed a cross-functional team of over 40 employees.
• Received and managed all inbound/outbound freight for the day.
• Oversaw the operation which included Launch, Middle Mile, and Local sort.
• Worked with independent drivers to deliver packages to customers locally.
• Created and implemented KPI's, SOP's, processes and procedures.
• Worked with brokers to assigned loads for carriers to delivered to other markets.
• Experience with Metabase, Slack, Excel, Microsoft Office, and other WMS systems.
• Handled customer issues with deliveries.
• Created weekly forecast and submitted it.

• Help start up the facility.
• Managed a cross-functional team of over 175 employees, 225-250 during peak.
• Received and managed all inbound/outbound freight for the day.
• Handled payroll using Kronos and ADP. Also did scheduling for the entire team.
• Handle the budget for the entire warehouse including the offsite 3PL.
• Worked with FedEx, UPS, UPSMI, and T-Force.
• Created and implemented KPI's, SOP's, processes and procedures.
• Experience with NetSuite, Oracle, Tableau, Manhattan, and other WMS systems.
• Conducted one on one's 6 month and yearly evaluations for my direct reports.
• Conducted cycle and physical counts.

• Managed a team of 20 drivers, 15 warehouse employees, and 15 independent contractors.
• Handled the entire budget for my department.
• Handled schedule and dispatched routes.
• Accomplished in 10 months on-time and under budget.
• Created and implemented KPI's and SOP's.
• Handled payroll using ADP, Kronos, and Paylocity.
• Handled all inventory and conducted cycle counts.
• Tracked drivers and inform customers of any delays.

• Worked with the production manager on key production lines.
• Conducted a time management study and submitted proposals to senior management.
• Managed 450 people across three shifts.
• Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload.
• Met with client for potential business.
• Conducted yearly evaluations for my direct reports.
• Traveled to assist with other facilities.