ARNIES JULIAS
West Palm Beach,FL
Overview
25
25
years of professional experience
Work History
Store Manager
Rangoni Shoes
Palm Beach, FL
01.2018 - Current
- Elevated and Driven levels of sales and service to maximize sales performance; meet sales goals
- Build and maintain repeat clientele; utilize client book
- Comply with related policies and procedures
- Assist in the maintenance of all inventory in the stockroom and on the selling floor
- Ensure client satisfaction through relationship building and meeting client requests
Lead Sales Associate
BrandsMart
West Palm Beach, FL
01.2016 - 12.2017
Assistant Sales Manager
Galaxy Enterprise
Palm Beach, FL
01.2012 - 12.2015
- OPEN AND CLOSE THE STORE, INCLUDE COUNTING CASH, OPENING AND CLOSING REGISTERS AND CREATING STAFF ASSIGNMENTS
- PLACED SPECIAL MERCHANDISE ORDERS FOR CUSTOMERS
- WORKED AS TEAM MEMBER PROVIDE THE HIGHEST LEVEL OF SERVICE TO CUSTOMER
- RECEIVED AND PROCESSED CASH AND CREDIT PAYMENTS FOR INSTORE PURCHASES
- DEMONSTRATED THAT CUSTOMERS COME FIRST BY SERVING THEM WITH A SENSE OF URGENCY
- Review and utilize reports; implement action plans focusing on deficient areas
- Identify best sellers and key items; communicate merchandise needs to optimize to the store needs
- COACH ASSOCIATES TO CONSISTENTLY DELIVER EFFECTIVE SELLING BEHAVIORS RESULTING IN HIGH CUSTOMER ENGAGEMENT
- COACH TO ASSOCIATE SCORECARD METRICS WEEKLY THROUGH DAILY INFORMAL OBSERVATIONS DEFINING ONE FOCUS METRIC AND BEHAVIORS TO IMPROVE AN INDIVIDUAL METRIC
Head Cashier
Home Depot
West Palm Beach, FL
01.2005 - 12.2012
- Assist the cashier with replenishing currency
- Assist technicians by phone concerning computer problems
- Conduct associate performance reviews every six months
- Assist in Special Services Department with processing customer order
- Transport currency to the vault
Shift Supervisor
Paradise Shop
West Palm Beach, FL
01.2000 - 12.2005
- Supervised eight retail shops
- Audit registers and balance associates draws on a daily basis
- Assist retail clerks with replenishing currency
- Order retail product
Education
ASSOCIATE'S DEGREE - MEDICAL ASSISTANT
LINCOLN COLLEGE OF TECHNOLOGY
WEST PALM BEACH, FLSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Store merchandising
- Cash management
- Shift scheduling
- Employee training
- Inventory control
- POS systems
- Recruitment and hiring
- Goals and performance
- Team building and leadership
- Team motivation
- Recruiting and hiring
- Operations management
- Leadership development
- Supply ordering
- Policies and procedures
- Store displays
- Staff supervision
- Staff management
- Sales expertise
- Employee scheduling
- Accurate cash handling
- Work Planning and Prioritization
- Opening and closing procedures
- Documentation and reporting
- Relationship building and management
- Strategic thinker
- Operations
- Order management
- Sales strategies
- Team development
- Retail sales techniques
- Product merchandising
- Payroll management
- Customer response
- Accurate money handling
- Bank deposit procedures
- Loss prevention
- Bank and safe deposits
- Operational efficiency
- Inventory oversight
- Loss prevention procedures
- Retail merchandise quality standards
- Strategic planning
- Performance reviews
- Sales analysis
- Sales coaching
- Maximizing profitability
- Pricing strategies
- Flexible schedule
- Sales promotions
- Leading staff meetings
- Vendor management
- Merchandise planning
- Delegating work
- Project management
- Marketing and promotions
- Special events
- Employee terminations
- Talent recruitment
- Culture development
- Hourly shift management
- Promotional planning
- Budget development
- Systems and software expertise
- Budget administration
- Partnership building
Languages
Swahili
Full Professional
Timeline
Store Manager
Rangoni Shoes
01.2018 - Current
Lead Sales Associate
BrandsMart
01.2016 - 12.2017
Assistant Sales Manager
Galaxy Enterprise
01.2012 - 12.2015
Head Cashier
Home Depot
01.2005 - 12.2012
Shift Supervisor
Paradise Shop
01.2000 - 12.2005
ASSOCIATE'S DEGREE - MEDICAL ASSISTANT
LINCOLN COLLEGE OF TECHNOLOGY