Experienced security officer with strengths in incident response, patrol procedures, access control, video surveillance, and report writing. Known for calm decision-making, loss prevention focus, and maintaining safe, orderly environments.
Overview
2
2
Languages
1
1
Certification
30
30
years of professional experience
Work History
Commissioned Security Officer
San Antonio Security
San Antonio, Texas
09.2024 - Current
- Conducted patrols of premises and monitored entrances for suspicious activity to deter potential threats.
- Coordinated with staff and law enforcement during incidents to ensure effective response and safety.
- Implemented site policies to ensure compliance and safety standards. and kept property conditions orderly.
- Documented daily activity reports and security observations to maintain accurate records and enhance situational awareness.
Store Manager
Circle K Convenience Store
San Antonio, Texas
04.2010 - 09.2024
Managed daily Circle K convenience store operations and customer service
Scheduled staff and coordinated shift coverage for store needs
Trained team members on Circle K service standards and procedures
Monitored inventory levels and ordered merchandise for store restocking
Handled cash drawers and balanced register activity during shifts
Arranged and displayed products on shelves to enhance visibility and maintained organized displays throughout the store
Store Manager of Operations
Dollar General Store
San Antonio, Texas
07.2005 - 04.2010
Managed Dollar General store operations, staffing, and daily workflow
Scheduled associates, assigned tasks, and supported team performance
Trained associates on customer service and store procedures
Supervised cash handling, register accuracy, and deposit preparation
Coordinated freight processing, stocking, and merchandise recovery
Store Manager
Albertsons Grocery Store
San Antonio, Texas
02.1997 - 07.2005
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Identified needs of customers promptly and efficiently.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.