Gabriel Acosta Jr
Austin
Summary
Motivated college student with 7+ years of customer service experience and 3+ years in security operations. Proven leadership, strong time management, with extensive experience in safeguarding people and property, ensuring adherence to safety protocols, and managing security operations. Known for strong focus on teamwork and achieving results, adaptable to dynamic environments and reliable under pressure. Proficient in threat assessment and emergency response, with reputation for integrity and professionalism.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commissioned Security Officer
Next Level Security, LLC
Austin, TX
03.2026 - Current
- Demonstrated firearm safety, proper handling, and adherence to state regulations.
- Collaborated with law enforcement and emergency responders when necessary
- Enforced laws, regulations, and company policies with professionalism and sound judgment.
- Assisted in crowd control and ensured safety during events or high-traffic situations.
- Conducted detailed incident reports and maintained accurate daily activity logs.
Server
Taquero Mucho
Austin, TX
05.2025 - Current
- Effectively communicated daily specials, menu items, and beverage options to customers, resulting in increased sales
- Accurately took food and drink orders from patrons and entered them into the POS system with minimal errors
- Collaborated with kitchen staff to ensure timely delivery of meals while maintaining high quality standards
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
- Responded promptly to guest inquiries and concerns, resolving issues in a professional and satisfactory manner
- Maintained cleanliness of work area and dining room throughout the shift for a pleasant dining environment
- Assisted in setting up tables, chairs, linens, silverware, glassware, and other necessary supplies before each shift
- Worked collaboratively with team members to provide efficient service during peak hours
- Handled cash transactions accurately using cash registers or handheld devices while adhering to company policies
Security Professional
Dennis Security and Professional Services, LLC
Austin, TX
02.2025 - 03.2026
- Implemented and maintained comprehensive security protocols to protect company assets, including physical premises, data systems, and intellectual property
- Developed and executed emergency response plans to ensure the safety of employees and visitors in the event of a crisis or threat
- Provided training sessions on security awareness topics such as social engineering prevention, password hygiene, and physical security best practices
Car Wash Attendant
Club Car Wash
Pflugerville, TX
02.2025 - 04.2025
Security Professional
Allied Universal
Austin, TX
12.2023 - 02.2025
- Conducted regular risk assessments and vulnerability scans to identify potential security threats and implemented appropriate countermeasures
- Developed and executed emergency response plans to ensure the safety of employees and visitors in the event of a crisis or threat
- Implemented and maintained comprehensive security protocols to protect company assets, including physical premises, data systems, and intellectual property
Hostess/Cashier/hostess trainer/dish/server
Pluckers Wing Bar
Austin, TX
07.2022 - 08.2022
- Demonstrated exceptional multitasking skills during peak hours, accurately managing 4 tables
- Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
- Assisted in coordinating special requests or accommodations for guests with specific needs
- Maintained cleanliness and organization of the host stand area at all times
- Adhered to all food safety regulations to ensure the health and well-being of customers
Customer Service Representative
Trevino’s Firework Stand
Taft, TX
05.2018 - 07.2022
- Preparing inventory and merchandise for sale
- Assisted customers in the purchase of items
- Utilized Square cash register system
- Assisted with nightly inventory counts
- Moving boxes and items under 50lbs with no help, over 50lbs with assistance from moving devices
Customer Service Representative
Taft Hardware and Imports
Taft, TX
05.2018 - 05.2022
- Assisted customers in purchasing items
- Assisted customers in finding merchandise that match their needs
- Utilized analog cash register system
- Inventory control such as stocking and merchandising
- Moving items and boxes under 50lbs with no help, over 50lbs with moving devices such as hand trucks and furniture dollies
- Sorting inventory received for display
Education
Pre-Medical - Biology (College Student)
Austin Community College District
Round Rock, TX05-2028
High school diploma -
Round Rock High School
Austin, TX05-2024
Skills
- Facility security systems
- Operational surveillance expertise
- Theft investigations
- Detailed incident analysis
- Security system monitoring (security system operation)
- Safety escort responsibilities
- Crisis management
- Physical security incident reporting software
- Public address systems for security
- Security shift handover procedures
- Cardiopulmonary resuscitation
- Critical thinking
- School experience
- Time management
- Security
- Loss prevention
- Crisis management
- Perimeter security enforcement
- Workplace violence investigations
- Interpersonal communication
- CCTV surveillance operation
- Physical security incident investigation
- Communication skills
- Safety investigations
- Security alarm systems
- Natural disaster preparedness
- IDS
- Natural disaster response
- Sound judgment
- Computer literacy
- Technical Proficiency
- License plate recognition
- Effective two-way radio communication
- Reporting (security system operation)
- First aid certification
- Suspicious activity investigations
- Emergency communication
- Conflict de-escalation
- Physical access control management
- Evacuation procedures
- Emergency cardiac response with AED
- Physical security risk assessment
- Professionalism
- Experienced with Microsoft Office applications
- Computer operations
- Physical security mobile apps
- Physical security video analysis
- Upscale casual experience
- Surveillance investigations
- Perimeter security system operation
- Access control systems
- Physical security site inspection
- Loss prevention investigations
- Physical security emergency response
- Emergency response teams
- Active shooter response
- Alarm system monitoring procedures
- Remote monitoring systems
- Executive protection procedures
- Security alarm response
- Team management
- Customer Care
- Medical emergency response
- Writing skills
- Patrolling
- Leadership
- Crowd control
- Record keeping
- Threat assessment
- Accident investigations
- Conflict management
- Computer skills
- Supervising experience
- Heavy lifting
- Law enforcement engagement
- Behavioral threat detection
- CCTV surveillance
- Fire safety procedures
- Customer service
- Wired security system operation
- Written communication
- Fire emergency response
- Background checks
- Physical security compliance enforcement
- Physical security lock and key management
- Physical security incident response
- Firearm handling
Certification
- Guard Card
- CPR Certification
- First Aid Certification
- AED Certification
- Certified Security Officer (CSO)
- Armed Security License
- Firearms License
- Class G Security
- TABC Certification
- Food Handler Certification
- Driver's License
Languages
English - Expert
Additional Information
Authorized to work in the US for any employer
Timeline
Commissioned Security Officer
Next Level Security, LLC
03.2026 - Current
Server
Taquero Mucho
05.2025 - Current
Security Professional
Dennis Security and Professional Services, LLC
02.2025 - 03.2026
Car Wash Attendant
Club Car Wash
02.2025 - 04.2025
Security Professional
Allied Universal
12.2023 - 02.2025
Hostess/Cashier/hostess trainer/dish/server
Pluckers Wing Bar
07.2022 - 08.2022
Customer Service Representative
Trevino’s Firework Stand
05.2018 - 07.2022
Customer Service Representative
Taft Hardware and Imports
05.2018 - 05.2022
Pre-Medical - Biology (College Student)
Austin Community College District
High school diploma -
Round Rock High School