Kellen Dougherty
Austin,TX
Summary
Proven security professional with extensive experience at Phoenix Counter Risk LLC, adept in situational awareness and fostering positive relationships. Excelled in enhancing security measures, conducting investigations, and improving emergency response plans. Demonstrates exceptional incident documentation and verbal communication skills, ensuring a safe and welcoming environment for all.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commissioned Security Officer
Phoenix Counter Risk LLC
Austin, TX
11.2021 - Current
- Maintained high levels of vigilance while on patrol, identifying suspicious behavior promptly and taking appropriate action to address potential threats.
- Performed detailed inspections of facilities regularly, identifying potential risks or vulnerabilities within the property.
- Enhanced security measures by conducting regular patrols and monitoring CCTV systems.
- Conducted thorough investigations into reported security breaches, leading to swift resolutions and minimized losses.
- Delivered comprehensive incident reports to management, providing detailed accounts of security events and actions taken in response.
- Assisted in the development of emergency response plans, ensuring a well-prepared team in crisis situations.
Security Officer
Allied Universal Security Services
12.2020 - 11.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Cashier
Firehouse Subs
03.2017 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Cedar Park High School
Cedar Park, TX06.2017
Skills
- Situational awareness
- Physical fitness
- Incident documentation
- Crowd control
- Facility security
- Surveillance techniques
- Perimeter patrol
- Access control
- Security equipment operation
- Crime prevention
- Alarm systems monitoring
- Arrest procedures
- Firearm handling
- Investigative skills
- Patrol procedures
- Work ethic
- Punctuality
- Reliability
- Workplace safety
- Patrolling
- Verbal and written communication
- CCTV monitoring
- Relationship building and management
- Reporting skills
- Event security
- First aid certified
- Self-defense
- Conflict resolution
Certification
Combat shooting and tactics course completion. First aid including CPR, tourniquet application, GSW aid.
Timeline
Commissioned Security Officer
Phoenix Counter Risk LLC
11.2021 - Current
Security Officer
Allied Universal Security Services
12.2020 - 11.2021
Cashier
Firehouse Subs
03.2017 - 12.2020
High School Diploma -
Cedar Park High School