Stephanie Lane
Conroe,TX
Summary
Dedicated security professional with extensive experience at Texas Children Hospital, adept in incident documentation and conflict resolution. Proven track record of enhancing facility safety through effective surveillance techniques and vigilant patrols, significantly reducing theft incidents. Committed to maintaining a secure environment while fostering strong relationships with staff and visitors.
Overview
24
24
years of professional experience
Work History
Commissioned Security Officer
Texas Children Hospital
09.2022 - Current
- Monitored premises to ensure safety of patients, staff, and visitors.
- Responded promptly to emergency situations, applying effective de-escalation techniques.
- Conducted routine patrols to identify and mitigate potential security risks.
- Collaborated with hospital staff to establish emergency response protocols.
- Assisted in implementing security policies and procedures for optimal compliance.
- Maintained accurate logs of incidents and activities for reporting purposes.
- Utilized surveillance systems to monitor facility activities and enhance security measures.
- Performed detailed inspections of facilities regularly, identifying potential risks or vulnerabilities within the property.
- Evaluated existing security infrastructure periodically, recommending improvements for enhanced protection where necessary.
- Maintained detailed records of daily activities, incidents, and relevant information for management review.
- Reduced incidents of theft by implementing stringent access control protocols for building entry.
- Utilized excellent communication skills when liaising with local authorities during emergencies or ongoing investigations.
- Maintained high levels of vigilance while on patrol, identifying suspicious behavior promptly and taking appropriate action to address potential threats.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Correctional Officer
Texas Department Of Criminal Justice
Huntsville, TX
12.2002 - 2022
- Monitored inmate behavior to maintain safety and security within facility
- Conducted searches for contraband to ensure compliance with regulations
- Documented incidents accurately in logs and reports for accountability
- Collaborated with team members to develop strategies for conflict resolution
- Led initiatives to enhance operational efficiency and reduce incidents
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Mitigated potential security breaches with vigilant contraband detection practices.
- Supported reentry programs that prepared inmates for successful integration into society.
- Promoted inmate welfare by monitoring and addressing health concerns promptly.
- Assisted in crisis negotiations, preventing escalations and ensuring safety of inmates and staff.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Bolstered team morale and cooperation through effective leadership and communication.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Implemented innovative inmate management techniques, leading to decrease in disciplinary incidents.
- Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
- Enhanced facility safety by conducting regular and thorough cell inspections.
- Ensured security of facility perimeter by conducting routine patrols.
- Improved compliance with state and federal regulations by updating and enforcing facility policies.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Documented inmate behavior and activities in logbooks.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Assisted in intake and release of inmates.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
- Interviewed inmates to obtain information and evidence.
- Restrained juvenile inmates when disturbances required physical intervention.
- Coordinated with other law enforcement personnel to exchange information.
Education
High School Diploma -
Huntsville High School
Huntsville, TX05.1999
Skills
Situational awareness
Physical fitness
Vehicle inspection
Incident documentation
Crowd control
Facility security
Surveillance techniques
Perimeter patrol
Access control
Security equipment operation
Crime prevention
Alarm systems monitoring
Traffic control
Firearm handling
Radio communication
Investigative skills
Patrol procedures
Contraband detection
Work ethic
Punctuality
Reliability
Workplace safety
Patrolling
Verbal and written communication
Security camera monitoring
Relationship building and management
Security procedures
Vehicle inspections
Defensive driving
Emergency awareness
Keen observer
English fluency
Reporting skills
Surveillance
Event security
Security operations experience
First aid certified
Self-defense
Conflict resolution
Incident reporting
Document preparation
Complex Problem-solving
Sensitive information handling
Security protocols
De-escalation techniques
Perimeter security
Personal security
Legible report writing
Patrol techniques
ID verification
Emergency response
Hazardous material handling
First aid administration
Parking enforcement
Physical combat trained
Security operations
Grounds monitoring
Visitor management
X-ray machine operation
Teamwork
Building patrol
Teamwork and collaboration
Customer service
Team player
Problem-solving
Honest and dependable
Time management
Reliable and responsible
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Adaptable and flexible
Excellent communication
Critical thinking
Timeline
Commissioned Security Officer
Texas Children Hospital
09.2022 - Current
Correctional Officer
Texas Department Of Criminal Justice
12.2002 - 2022
High School Diploma -
Huntsville High School