Arnold Walden

Marketing Representative: Designs, implements, and monitors marketing campaigns to ensure that they address the needs of a company's customers, provide valuable information about products and services to consumers, engage with customers, clients, case managers, and the public to address their needs, answer questions, and resolve issues, plan and host community events to promote the brand, develop and maintain strong relationships with customers, clients, and other stakeholders, screen clients for programs and services, and perform recordkeeping and client intakes.

Staffing Manager: Staffing Coordinator oversight, maintaining positive relationships with clients and caregivers, Staff Coordinator scheduling, caregiver scheduling, case management provider meetings, staffing members and caregivers, reviewing staff performance, conducting interviews with candidates, evaluating potential employees, team management, training employees, preparing work schedules, and enforcing compliance with company and industry labor requirements.

Staffing Coordinator: Coordinate client and employee schedules with consideration to care plans, schedule frequency, volume of services, and filling open shifts with appropriate caregivers; maintain positive relationships with clients and caregivers; communicate regularly with caregivers; note good work performance; identify problems; and address issues with management. Create schedules while keeping current schedules up-to-date daily. Back up caregivers for emergency call-outs and holder of the after-hour phone. Provide personal hygiene assistance for elderly patients or those recovering from surgeries, injuries, or accidents by attending to their basic needs, such as showering, bathing, medication reminders, transfers, cleaning, dressing, and eating. Act promptly and responsibly in cases of emergencies and work with case managers.

Monitor a healthy and safe environment for substance abuse patients, adult and pediatric psychiatric patients, patient oversight, document patients' activities, update the supervising nurse of changes in patients' conditions, patient care, maintain a clean and orderly environment, monitor patients' changes in health to report necessary changes, customer service, assist patients with hygiene, maintain stockroom supplies, record keeping, document patients' activities every fifteen minutes, vital signs, monitor observation, and assist nurses and patients in the EC medical setting. Built strong and trusting rapport with clients and loved ones. Shadowed professionals to learn best approaches and appropriate methods to handle issues. Adhered to standards for patient information. Applied clinical safety procedures to protect patients and staff.

Monitored for a caring, safe, and healthy learning environment for all children, including children with special needs and disabilities. Assisted with event planning, training, workshops, recruitment, registration, parent meetings, parent orientation, and other activities for the parents and families. Assured that all records, reports, and data are submitted to the EHS program Director in a timely manner. Assisted with recruiting volunteers within the Early Head Start families and community. Established a good rapport with the community, citizens, and service agencies. Worked with employees to support all service areas and needs. In conjunction with the health service area, coordinate, monitor, and assist in setting up health screenings for all children, and assist with the vision, dental, hearing, lead, and WIC screenings. Adhered to the immunization policies, set appointments, and completed audits. Nutrition Reporter (CACFP) screens meals, makes menus, checks food allergies, collects meal count data, enters data into the database, and completes audits. Customer service, payroll, data entry, filing and organizing, handling telephone inquiries, payments and billing, staffing, recruiting, and onboarding orientation, Early Head Start, and State and Federal Government audits.

Assisted truck drivers with day-to-day operations, dispatching drivers, loads and hauls, licenses, and DOT physicals oversight, records, logs, load booker oversight, staffing, recruiting, and onboarding orientation, customer service, payroll, sales, advertising and marketing, data entry, organizing and filing, inventory, invoices, office supply orders, parts delivery and pickup, and State and Federal Government audits; managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks; logged, processed, and followed up on merchandise authorization shipments in databases; relayed information between drivers and recipients regarding ETA and potential delays; documented and processed transactions, and accurately administered sales orders; directed investigations to verify and resolve customer or shipper complaints.