Aron Martinez
Wheat Ridge,CO
Summary
Versatile and dynamic, with a proven track record at Clancys Irish Pub, I excel in staff leadership and customer service. Expert in mixology and inventory management, I boosted team productivity and enhanced customer satisfaction through exceptional service and engagement. My ability to multitask in fast-paced environments sets me apart.
Overview
16
16
years of professional experience
Work History
Owner/Shift Supervisor/Bartender/Server
Clancys Irish Pub
Wheat Ridge, Colorado
05.2015 - 03.2024
- Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Delegated work to staff, setting priorities and goals.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Effectively multitasked within fast-paced environment.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Provided exceptional service to high volume of daily customers.
Shift Supervisor/Bartender/Server
Outback Steakhouse
Westminster, Colorado
01.2008 - 03.2015
- Monitored staff performance to ensure quality standards were met.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Processed payments accurately and efficiently with POS system.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
High School Diploma -
Arvada West
Arvada, CO05-2001
Associate of Arts - None
Red Rocks Community College
Denver, COSkills
- Small business operations
- Labor cost controls
- Inventory management
- Staff leadership
- Mixology
- Patience and tolerance
- Engaging personality
- Team member support
- Customer service
- Multitasking and organization
Timeline
Owner/Shift Supervisor/Bartender/Server
Clancys Irish Pub
05.2015 - 03.2024
Shift Supervisor/Bartender/Server
Outback Steakhouse
01.2008 - 03.2015
High School Diploma -
Arvada West
Associate of Arts - None
Red Rocks Community College
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