Skilled Construction Technician/Quality Assurance Inspector, with broad exposure to diverse construction projects. Strengths include expertise in blueprint interpretation, project management, and quality control. Past roles demonstrate consistent achievement of project objectives and commitment to safety standards.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Driver
Uber
Detroit, MI
05.2024 - Current
Enhanced customer satisfaction by providing courteous and professional service.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Adhered to traffic laws and regulations to prevent accidents.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Assisted passengers with loading and unloading their luggage.
Quality Assurance Supervisor
Intertek PSI
Plymouth, MI
08.2022 - 05.2024
Developed and implemented comprehensive quality assurance programs to ensure compliance with industry standards and regulations.
Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.
Managed testing cycles, test plan creation, development of scripts and coordination of user acceptance testing.
Assisted in developing test plans, protocols, checklists, and acceptance criteria.
Supervised onboarding and training of new personnel to maximize capacities of quality assurance team.
Created reports on quality assurance results and presented them to management teams.
Quality Control Technician
Materials Testing Consultants
Grand Rapids, Michigan
11.2021 - 08.2022
Provided lab staff with samples for testing to check quality and safety of finished products.
Investigated customer complaints related to product quality issues.
Completed routine inspections of components and products to fulfill quality assurance requirements.
Maintained positive working relationship with fellow staff and management.
Oversaw quality control to identify inconsistencies and malfunctions.
Collaborated with clients to develop action plans to address specific challenges and objectives.
Driver
Calder City Taxi
Grand Rapids, MI
04.2017 - 11.2021
Determined most expedient trip by mapping out driving routes ahead of time.
Enhanced customer satisfaction by providing courteous and professional service.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Documented daily mileage, gas, and other data.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Adhered to traffic laws and regulations to prevent accidents.
Production Supervisor
Cascade Die Casting Group Inc.
Sparta, Mich
02.2014 - 03.2017
Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
Researched issues and negotiated with vendors and suppliers to improve processes and reduce unnecessary costs.
Directed and coordinated production activities, encouraging employees to meet specifications.
Ensured safety regulations were followed by all personnel in the production area.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Production Line Leader
Cascade Die Casting Group Inc.
Sparta, Mich
08.2012 - 02.2014
Organized work shifts and assigned tasks to each team member accordingly.
Developed strategies for improving productivity levels on the production line.
Assigned tasks to employees and monitored productivity, performance and task completion.
Identified any potential problems or delays in the production process.
Assisted in troubleshooting any technical issues that arose during production operations.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Production Technician
Cascade Die Casting Group Inc.
Sparta, MI
01.2011 - 08.2012
Adjusted machine settings to complete tasks accurately according to specifications.
Kept production logs and maintained job material inventory.
Documented and reported equipment malfunctions and production incidents to management for further action.
Read worker logs, product processing sheets or specification sheets to verify adherence to specifications.
Recorded daily production data into an electronic database system for tracking purposes.
Recorded production data, including volume produced and raw materials used, for inventory and quality control purposes.
B2B Sales Representative
Midwest publishing; INC
Big Rapids, Michigan
02.2008 - 01.2011
Discussed pricing and negotiated service contracts to secure agreements.
Contacted and developed working relationships with executives and business owners.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Participated in weekly team meetings with managers to review progress on goals and discuss challenges faced during the week.
Recruited, hired and trained new hires to optimize profitability.
Education
GED -
Tri County Intermediate
Sand Lake, MI
07-1995
Skills
Safety protocols
6S implementation
Production targets
Production target management
Assembly and production
Audit management
Equipment monitoring
Standard operating procedures
Workflow optimization
Staff management
Quality assurance expertise
Production management
Supply chain management
Training and mentoring
Soil compaction
Materials evaluation
Field testing
Report preparation
Construction inspection
Asphalt paving
Construction safety
Masonry work
Instrument Calibration
Affiliations
Avid reader; subject matter includes Mathematical Theory, Psychology, Philosophy, and American/World History.
Community Volunteer; Avengers Youth Mentoring Organization, Paws With A Cause