Nevaeh Gonzales
Denton
Summary
Dynamic and reliable professional with a clean driving record and strong customer service skills, Adept at building relationships and fostering teamwork, ensuring operational excellence in fast-paced environments.
Experienced with animal handling and care, ensuring well-being and health of animals in kennel setting. Utilizes knowledge of breed-specific needs and behavioral cues to provide appropriate care and training. Track record of maintaining clean and organized kennels, ensuring safe and comfortable environment for all animals.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Driver
Texas Rainman
01.2023 - Current
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Maintained accurate logs of deliveries and fuel usage for operational efficiency.
- Implemented route optimization strategies to reduce travel time and improve delivery efficiency.
- Monitored vehicle performance and reported maintenance needs to ensure reliability on the road.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Sales Associate
Grubbs Nissan
01.2022 - 10.2022
- Assisted customers in identifying vehicles that meet their needs and preferences.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Executed daily sales transactions efficiently, ensuring accurate processing of payments and documentation.
- Collaborated with team members to maintain a well-organized showroom environment for optimal customer experience.
- Participated in inventory management, tracking vehicle availability and ensuring accurate stock levels.
- Responded promptly to customer inquiries, providing information on financing options and promotions.
- Supported marketing initiatives by promoting dealership events through social media channels and local outreach.
- Built rapport with clients, fostering long-term relationships resulting in repeat business opportunities.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Kennel Tech
Canine Cowboy
03.2020 - 08.2020
- Maintained cleanliness and sanitation of kennel facilities to ensure health and safety of animals.
- Monitored animal behavior and health, providing timely reports to veterinary staff as needed.
- Assisted in feeding, grooming, and exercising dogs to promote physical well-being.
- Implemented daily care routines for various breeds, adapting techniques based on individual needs.
- Collaborated with team members to improve kennel operations and enhance animal welfare programs.
- Managed inventory of supplies to ensure availability of essential resources for animal care activities.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Kept animals clean and free of contaminants to promote optimal health.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Education
GED -
Aubrey Highschool
Aubrey, TXSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Problem-solving
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Safety protocols
- Safety management
- Transportation
- Traffic law observation
- Vehicle maintenance
- Equipment operation
- Inclement weather driving
- Relationship building
- Heavy lifting
- Team building
- Conflict resolution
- Attention to detail
- Appointment scheduling
- Strategic planning
- Customer rapport
- Business management
- Friendly and outgoing
- Verbal and written communication
- Patience and tact
- Daily logging
- Multitasking Abilities
- Self motivation
- Teamwork and collaboration
- Patience and resilience
- Sanitation protocols
- Animal handling expertise
- Care monitoring
- Behavior observation
- Animal restraint techniques
- Veterinary assistance
- Animal nutrition proficiency
- Canine behavior
- Feline behavior
- Record keeping
- Kennel maintenance
- Animal bathing
- Animal monitoring
- Behavioral control
- Feeding management
- Safety control
Timeline
Driver
Texas Rainman
01.2023 - Current
Sales Associate
Grubbs Nissan
01.2022 - 10.2022
Kennel Tech
Canine Cowboy
03.2020 - 08.2020
GED -
Aubrey Highschool