Kevin Hall
Houston
Summary
Dynamic sports and partnerships professional with extensive experience in relationship management, customer service, and operations. Adept at strategic planning, cross-functional collaboration, and digital engagement. Proven ability to develop and execute innovative initiatives that drive business growth, athlete engagement, and brand visibility. Passionate about leveraging technology and partnerships to create impactful sports programs. Seeking to contribute expertise in sports partnerships, communication, and digital strategy to a forward-thinking organization.
Hardworking Leadership Team Member bringing great personnel management and motivational abilities. Helps drive team growth and enhance results through hands-on, proactive oversight of daily operations. Always ready to help personnel and managers achieve shared goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Driver
Swift transportation
06.2024 - 09.2024
- Operated commercial trucks to transport goods safely and efficiently to designated locations.
- Adhered to all federal, state, and local traffic laws and safety regulations.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance.
- Assisted with loading and unloading cargo, ensuring proper handling and securing of freight.
- Verified shipment accuracy by checking bills of lading and delivery documentation.
- Planned efficient routes to optimize fuel usage and delivery schedules.
- Used GPS and logistics software to navigate and update delivery progress.
- Maintained professional communication with dispatchers, clients, and warehouse personnel.
- Provided timely updates on delivery status and addressed any delays or issues.
Security & Event Operations Specialist
Allied universal
Houston
08.2022 - 06.2024
- Manage security team, ensuring adherence to protocols and safety standards.
- Conduct training sessions, enhancing staff skills in security and emergency response.
- Maintain client relations, addressing security concerns and improving satisfaction.
- Coordinate with law enforcement during incidents, ensuring swift resolutions.
- Implement security strategies, achieving measurable risk reduction.
- Conducted comprehensive security patrols, managed visitor screening, and coordinated emergency responses while ensuring strict compliance with safety protocols.
- Enhanced site security through proactive threat assessment, incident prevention, and implementation of improved access control measures.
- Fostered safe environments by building strong relationships with staff and visitors while maintaining professional security standards.
- Analysed security risks, documented incidents, and implemented preventive measures while maintaining continuous surveillance operations.
Front of Store Attendant/Guest service
Target
Sugar Land
09.2021 - 08.2022
- Coordinated breaks ensuring timely lunches, enhancing team efficiency.
- Led front-end operations, resolving customer issues to boost satisfaction.
- Delivered drive-up orders in under 2 minutes, regardless of weather.
- Handled returns and complaints, turning dissatisfied customers into loyal patrons.
- Managed cashier duties and cart retrieval, maintaining store organization.
- Streamlined drive-up order fulfillment process, consistently meeting 2-minute delivery target while maintaining quality service standards.
- Orchestrated front-end operations with team members, implementing efficient break schedules to optimize service coverage and staff satisfaction.
- Transformed customer complaints into opportunities, developing solutions that strengthened store loyalty and enhanced guest relationships.
- Maintained store organization through systematic cart collection and precise inventory management during high-traffic periods.
- Pioneered guest service improvements by identifying common issues and implementing proactive resolution strategies.
- Spearheaded customer engagement initiatives, increasing brand loyalty.
- Managed high-profile customers, including athletes and public figures, ensuring seamless shopping experiences.
- Organized community events and activations, collaborating with local sports teams and organizations.
Pulper
USG
04.2021 - 08.2021
- Operated pulper, managed stock drops, and ensured accurate labeling of paper rolls.
- Executed multi-step paper production processes, including weight measurement, labeling, banding, and documentation, ensuring accurate warehouse deliveries.
- Streamlined pulper operations through efficient stock management and systematic maintenance procedures, while coordinating with warehouse teams.
- Operated fourth-hand position while maintaining seamless workflow coordination with team members, ensuring continuous production efficiency.
- Implemented systematic cleaning protocols for dryers and pulper pit maintenance, contributing to enhanced equipment longevity and operational safety.
Cashier
CVS
01.2020 - 04.2021
Concessions, Ticket Holder, Cleaning Crew
AMC
02.2019 - 06.2019
Host and Greeter
Olive Garden
03.2018 - 10.2018
Education
Transportation Worker Identification Credential (TWIC) -
Transportation Security Administration
12.2027
Bachelor's - Kinesiology
University of Houston
12.2025
Class A CDL -
Swift CDL Academy
12.2024
High School Diploma -
Evan E Worthing High School
Houston, Texas06.2020
High School Diploma -
Cypress Creek High School
06.2017
Skills
- Customer Service
- Organization
- Communication
- Problem Solving
- Leadership
- Time Management
- Microsoft Office
- Cash Handling
- Team Work
- Sports Coaching
- Windows
- IOS
- Negotiation
- Heavy Lifting
- Cleaning
- Cdl class A
- Athlete and creative engagement
- Digital & Social Media Strategy
- Project Management & Event Coordination
- Cross-Functional Collaboration
- Sponsorships & Brand Activations
- Community Engagement & Outreach
- Crisis Management & Problem-Solving
- Data Analysis & Performance Tracking
- Staff development
- Emergency response
- Map reading
- Heavy lifting
- Load securing
- Daily logging
- Basic vehicle maintenance
- Time management
- CDL license
- Maintenance and repair
- Route management
- Adaptable driving techniques
- Relationship building
- Processes and procedures
- Verbal and written communication
- Clean driving record
- Friendly and outgoing
- Passenger guidance
- Safety management
- Physical stamina
- Delivery pickup
- Attention to detail
- Traffic law observation
- Flexible schedule
- Load monitoring
- Loading and unloading
- Equipment monitoring
- Database management
- Customer service
- Logistics coordination
- Team leadership
- Risk assessment
- Inventory management
- AED training
- Security personnel training
- Company risk management
- Asset protection
- Loss prevention expertise
- Crime prevention
- Risk analysis
- FLUENT IN [LANGUAGE]
- Access control
- Law enforcement collaboration
Certification
- Transportation Worker Identification Credential (TWIC), 05/01/22, 05/31/27, Transportation Security Administration
- Class A CDL, 06/01/24, 06/30/24, Swift CDL Academy
Hobbies and Interests
- Playing team sports (e.g., basketball, soccer, football)
- Coaching or mentoring athletes
- Fitness training or running
- Experimenting with new recipes
- Meal prepping and nutrition
- Hosting dinner gatherings
- Exploring new tech trends
- Coding or software tinkering
- Building or repairing electronics
References
- Tonya Hall, Tvalhair@gmail.com, 8324391846
- Dallas Bibbs, (346) 417-1390
Timeline
Driver
Swift transportation
06.2024 - 09.2024
Security & Event Operations Specialist
Allied universal
08.2022 - 06.2024
Front of Store Attendant/Guest service
Target
09.2021 - 08.2022
Pulper
USG
04.2021 - 08.2021
Cashier
CVS
01.2020 - 04.2021
Concessions, Ticket Holder, Cleaning Crew
AMC
02.2019 - 06.2019
Host and Greeter
Olive Garden
03.2018 - 10.2018
Transportation Worker Identification Credential (TWIC) -
Transportation Security Administration
Bachelor's - Kinesiology
University of Houston
Class A CDL -
Swift CDL Academy
High School Diploma -
Evan E Worthing High School
High School Diploma -
Cypress Creek High School