M'Lissa Redfearn
San Antonio,United States
Summary
I am a 66 year-old white woman. I am an amputee and have been for 53 years. I love helping people. I always have and I'm great at customer service.
Overview
9
9
years of professional experience
Work History
Driver
Uber
San Antonio, United States
04.2025 - Current
- Delivered dependable transportation services for passengers while adapting schedule to meet varying needs during weekdays.
- Navigated city routes efficiently to provide safe transportation for passengers.
- Managed daily ride requests using Uber's driver application and GPS technology.
- Communicated effectively with riders to ensure a positive experience during trips.
Dog Sitter
self-employed
San Antonio, TX
10.2020 - Current
- I have Provided pet sitting services for dogs in clients' homes, ensuring their comfort and safety. for 6 years. I have sat small and large dogs. I love animals
- Ensured dogs received personalized care during owner absences, prioritizing their comfort and safety.
- Communicated regularly with pet owners regarding their dog's wellbeing.
- Managed overnight pet care, providing continuous companionship and security for pets.
- Developed strong bonds with pets, gaining their trust and ensuring a positive care experience.
- Played with dogs and cats to maintain socialization and reduce stress.
- Built strong relationships with pets, establishing trust and enhancing their overall care experience.
Front Desk Receptionist
University of Cosmetology Arts and Sciences
San Antonio, United States
01.2025 - 04.2025
- Greeted and welcomed guests to create a positive first impression and foster a welcoming environment
- Managed high volume of incoming calls, ensuring timely direction to appropriate departments or individuals for prompt assistance
- Scheduled appointments and maintained an organized calendar for multiple staff members
- Handled all incoming and outgoing mail, packages, and deliveries to maintain communication flow and support operational efficiency
- Maintained cleanliness and organization of the front desk area at all times
Private Caregiver
TX
San Antonio, United States
08.2023 - 11.2024
- Companioned a woman with dementia at a memory care facility, assisted with meals, ensured safety to prevent falls, and transported her in a wheelchair to various areas.
- Supported clients with personal care and daily living activities to enhance their quality of life.
- Assisted clients with medication management and health monitoring.
- Cultivated positive relationships with clients and families to foster trust and improve care experience.
Home Health Aide
Family Tree Healthcare Services
San Antonio, United States
05.2022 - 04.2023
- Facilitated personal care assistance for clients, ensuring dignity and safety in daily routines.
- Supported clients with daily living activities and personal hygiene, promoting independence and quality of life.
- Delivered light housekeeping services, including meal preparation and support with bathing and dressing, enhancing clients' comfort and well-being.
Home Health Aide
Amestead Home Health Care
Corpus Christi, United States
11.2021 - 08.2022
- Assisted clients with daily living activities and personal care, promoting independence and comfort.
- Supported navy vet/amputee with daily activities, including attending doctor's appointments, managing shopping and errands, and maintaining a clean living environment.
- Offered companionship and emotional support, fostering positive relationships and enhancing overall client well-being.
Home Health Aide
Amestead Home Health Care
Corpus Christi, United States
11.2021 - 08.2022
- Assisted amputee with daily tasks. It's my dream job. Accompanied to doctor appointments, assisted with shopping and errands, and maintained a clean living space.
Home Health Aide
Cornerstone Caregiving
San Antonio, United States
10.2021 - 11.2021
- Delivered personal care and companionship, enhancing clients' overall well-being.
- Supported clients with daily living activities, ensuring comfort and dignity during bathing and dressing.
- Coordinated errands and maintained safe, clean home environments for clients.
Home Health Aide
self-employed
Fairfield, United States
11.2017 - 09.2018
- Provided in-home care for a woman with dementia, ensuring comfort and support. Facilitated assistance for individuals requiring care.
- Assisted patients with daily living activities and personal hygiene.
- Assisted patients with daily living activities and personal hygiene.
Education
Medical Secretary - Associate's degree
Olney Central College
Olney, IL05-1990
High school diploma or GED -
Fairfield High School
Fairfield, IL05-1978
Skills
- Safe driving
- Passenger assistance
- Ride coordination
- Client transport
- Animal transport
- Vehicle maintenance
- Time optimization
- Navigation apps
- Time Management
- Schedule management
- Appointment scheduling
- Safety awareness
- Patient service
- Client services
- Customer service
- Customer support
- Customer rapport
- Client interaction
- Elderly assistance
- Companion support
- Professional background
- Professional background with Children
- Autism Experience
- Infant Care
- Toddler Care
- Food preparation
- Meal Preparation
- Cleaning services
- Community engagement
- On-site assistance
- Diverse clientele
- Communication skills
- Active listening
- Clear communication
- Writing skills
- Microsoft Word
- Word processing
- Typing
- Punctuality
- Self-management
- Organization skills
- Data protection
- Time optimization
- Phone etiquette
- Sales transactions
- Positive demeanor
- Passenger care
- Passenger relations
- Administrative experience
- Animal transport
- Pet transportation
- Safety awareness
- Transportation
- Schedule management
- Customer rapport
- Data protection
- Positive demeanor
- Administrative experience
- Active listening
Languages
English
Timeline
Driver
Uber
04.2025 - Current
Front Desk Receptionist
University of Cosmetology Arts and Sciences
01.2025 - 04.2025
Private Caregiver
TX
08.2023 - 11.2024
Home Health Aide
Family Tree Healthcare Services
05.2022 - 04.2023
Home Health Aide
Amestead Home Health Care
11.2021 - 08.2022
Home Health Aide
Amestead Home Health Care
11.2021 - 08.2022
Home Health Aide
Cornerstone Caregiving
10.2021 - 11.2021
Dog Sitter
self-employed
10.2020 - Current
Home Health Aide
self-employed
11.2017 - 09.2018
Medical Secretary - Associate's degree
Olney Central College
High school diploma or GED -
Fairfield High School